Ratings based on 285 Verified Reviews
4.8 Room cleanliness
4.8 Service & staff
4.8 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 14 Jun 2024
We checked in tonight. From the beginning very friendly helpful place. They noticed my husband’s shortness of breath and understood he was ok but has difficulty after exertion. They asked and offered a room with floor shower vs tub shower thinking it would be easier for him. We didn’t need it but appreciated his trying to accommodate my husband’s needs. The whole places feel and is clean and the room was good size and very comfortable. After we settled in our room I enjoyed working out in the clean gym with plenty of great available machines. The bed was very comfortable and the room clean. Very much to like and appreciate! Thanks
by A verified traveler
Posted 13 Jun 2024
by A verified traveler
Posted 8 Jun 2024
This is the third time we’ve stayed here and it’s just as nice today as it was back in 2020. Good job!
Comment from Hotel Management
8 Jun 2024 by Kelly Dickerson, Front Office Manager, Hotel Management
Dear Mark,Thank you for the awesome review! It is always a pleasure to have you visit. We hope that you will come back and see us soon. Thanks for staying with us!
by A verified traveler
Posted 6 Jun 2024
Rooms were very clean and comfortable. Decorations astatically pleasing. Breakfast in the morning was very good.
Comment from Hotel Management
7 Jun 2024 by Kelly Dickerson, Front Office Manager, Hotel Management
Dear Nicole,Thank you for the 5 stars and kind words. We are so happy that you were comfortable during your stay. We hope that you will tell your family and friends about us. Thanks for staying with us!
by A verified traveler
Posted 6 Jun 2024
Comment from Hotel Management
7 Jun 2024 by Kelly Dickerson, Front Office Manager, Hotel Management
Dear Don,Thank you for taking the time to leave us 5 stars! We hope that you can come back and see us soon. Thanks for staying with us!
by A verified traveler
Posted 3 Jun 2024
Wish the a/c worked a little better but Overall the hotel is excellent
Comment from Hotel Management
4 Jun 2024 by Kelly Dickerson, Front Office Manager, Hotel Management
Dear Alton,Thank you for taking the time to let us know about your experience with our property. We understand about the a/c. It is Brand Standard that we must leave it at 74 when the room is unoccupied, and it does take time for it to cool down. We hope this will not keep you from coming back to see us. Thanks again for the feedback. We hope to see you soon.
by A verified traveler
Posted 30 May 2024
Overall a great and easy place to stay.
Comment from Hotel Management
31 May 2024 by Kelly Dickerson, Front Office Manager, Hotel Management
Dear nickie,Thank you for the 5 stars! We are so happy that you enjoyed your stay with us. We ask that you recommend us to your family and friends. Thanks for staying with us!
by A verified traveler
Posted 21 May 2024
We had a 3 night stay, with a room in which the air didn’t work. I asked several times to switch rooms, but they were “overbooked” and other times to get a maintenance man to see why the air wouldn’t drop below 73. I was just told he went and checked while we were gone and said everything was working fine. That I was not able to drop it below 73-75 or it would
Freeze. I ended up buying a stand fan to make it through our stay, but we unfortunately will have to choose a different location on our next trip. 😔
Comment from Hotel Management
21 May 2024 by Kelly Dickerson, Front Office Manager, Hotel Management
Dear Cassie,I wish you would call the hotel directly because somewhere there has been a communication break down. We offered to upgrade your room and move you the moment you reported it at 10:30 on Thursday night. I offered to move you twice the next day. Once at 8 am and again when I saw you in the lobby. You refused and said it was fine. As far as the temperature goes, what we said was that 74 degrees is the IHG Brand Standard to set the air on when the room is unoccupied and it may take a bit to cool down. I also said that as long as it was between 68 and 72 it would not freeze. When I asked you if you wanted to move, you said that it was down to 71 degrees and you did not want to move. I continued to ask you how the air was throughout your stay and you said fine. Our maintenance man did check the room as promised, and he checked the temperature of the air coming into the room and it was 70 degrees. We are sorry to hear that you will not be back, as we did everything we could to help. Thanks again for the feedback.
by A verified traveler
Posted 13 May 2024
Comment from Hotel Management
15 May 2024 by Kelly Dickerson, Front Office Manager, Hotel Management
Dear Jacob,Thank you for the 5 stars! We are so grateful for the positive feedback. We hope that you can not only come back and see us soon, but will tell others about us as well. Thanks for staying with us!
by A verified traveler
Posted 18 Apr 2024
Comment from Hotel Management
19 Apr 2024 by Kelly Dickerson, Front Office Manager, Hotel Management
Dear Stephanie,Thank you for the 5 stars! We are so happy that you enjoyed our stay with us. We hope that you can come back and see us soon. Thanks for staying with us!
