Ratings based on 12 Verified Reviews
4.3 Room cleanliness
4.4 Service & staff
3.8 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 20 May 2024
No air conditioning in the rooms with an outside temperature at 39 Celsius during the day and 29 at night. This was not well reflected when booking. I have to cancel one nigh, however the hotel took two nights from my card, saying that Expedia is the one to refund me.
This looks like a scam and unfair. That was the first I was booking with Expedia, but I am disappointed.
by A verified traveler
Posted 7 Mar 2024
Lovely setting and equally lovely people. Birds galore and Steve, the resident bird expert, is a kind and knowledgeable guide to the wonders of the jungle, as well to the local Mayan culture.
by A verified traveler
Posted 7 Mar 2024 on Hotels
by A verified traveler
Posted 2 Mar 2024
We booked this place for one night last minute. It was fantastic. Our other nights’ accommodations had been modest, more DIY places. This place is not DIY. They are there to carry your stuff and bring your requests and they really don’t take no for an answer. (It was great; this is NOT a complaint. My friend and I are usually staying in some shack, happily, where we have to drag all of our wet clothes in and dry them on the window sill. This is not that type of place.)
We had dinner brought to our room because we were exhausted from the day. The orange ginger sorbet was my favorite part.
Breakfast was excellent. They sent us off with maps and directions and to-go food wrapped in foil.
I would advise packing some bug spray. The natural thatch roofs are so cool. But a few of the bugs are smarter than the roof. We sprayed our sheets and outer blankets down and did fine.
Would absolutely stay here again and I will be in-person reviewing this place to anyone coming to Belize that wants my opinion.
by A verified traveler
A room with a view
Posted 11 Jan 2024 on HotelsIt was a beautiful experience. You can book lots of excursions, like chocolate making, spice farm, and a day at the falls also Maya ruins. It offers a bird watching paradise, I saw so many beautiful colourful birds. It boasts 250 different bird species, when the total country has 600 different species so that was a pleasant surprise.
Comment from Hotel Management
14 Jan 2024 by Cathy , Hotel Management
Thank you James. Glad you had a great time with us.
by A verified traveler
Peaceful Family Time
Posted 29 Dec 2023 on HotelsThe overall cleanliness of the place on a whole was top notch,didn't realize there was no tv and wifi didn't work in room but i realized this was a blessing as our family had the best time we've had in years with our teenagers playing boardgames talking and getting back to connecting with each other as we did when they were kids we will definitely be returning absolutely 💯 ❤️
Comment from Hotel Management
14 Jan 2024 by Cathy , Hotel Management
Hi Michell, Thank you for staying with us. Very happy to know you all had a great time with us.
by A verified traveler
Posted 30 Nov 2023
This is a wonderful gem in the rainforest. The staff are fantastic. Excellent food.
Comment from Hotel Management
14 Jan 2024 by Cathy , Hotel Management
Thank you very much Roger. Very happy you had a great time with us.
by A verified traveler
Wonderful place, wonderful people
Posted 23 Feb 2023 on HotelsComment from Hotel Management
23 Feb 2023 by Cathy , Hotel Management
Thank you very much for staying with us Michael. It was great to have you with us. Glad you had a wonderful time.
by A verified traveler
Posted 27 Aug 2022
by A verified traveler from Vail Colorado
Posted 30 Jul 2019 on Orbitz
Big Falls Lodge is in a magical setting nestled amongst the forest and next to the river.
The staff did a great job of making us welcome we will definitely stay there again.
We also plan on recommending the Lodge to our friends.
Comment from Hotel Management
3 Aug 2019 by Rob, Hotel Management
Many thanks for taking the time to share your experience. We are looking forward to seeing you again and hosting your friends. With best wishes, Rob
