Ratings based on 102 Verified Reviews
4.2 Room cleanliness
4.2 Service & staff
3.9 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 29 Mar 2024
by A verified traveler
GRACIAS VOLVEREMOS
Posted 27 Oct 2023 on HotelsTodo muy bueno, limpio y la atención excelente, no pudimos pedir mas. Gracias a todo el equipo de Remanso por las atenciones y sobre todo seguridad y limpieza. El desayuno muy bueno, aunque pueden aumentar cosas saladas. gracias REMANSO
by A verified traveler
Know what you’re getting before you go…
Posted 15 Mar 2023 on HotelsI arrived at around 4pm for a 2pm checkin, our room was not ready. We were with family who had booked the same type of room. They received the last room that was ready. We were told ours would take another 30mins to prep. They did offer to comp us refreshments in the restaurant while we waited. We went to our family’s room first to leave our luggage. Nice renovated room with modern bathroom, individual airconditioner, fridge. Afterwards we did go to restaurant for a tea and juice. Once our room was ready (longer than 30 mins), we gots our things and went to our room. I was disappointed that it was nothing like the other room we’d seen. It was a triple (single beds) instead of two beds or king, looked old and worn(not renovated);fabric headboards were peeling away and bathrooms dated. Worst part was that the ac (not a unit in room but central air thru hotel) was not working well and given the hot weather we were having; made staying in the room unbearable. Not happy I was not given a superior room as ordered and a much lesser one at that. When I asked to move to another room, I was told there were no other rooms available that night and I would have to wait til the next morning (around 11am). I was only in town for 2 nights and had already wasted time waiting for a room that was unacceptable to me. I ended up leaving that night to move to another hotel where I could sleep in comfort and enjoy the rest of my short stay. I say if you take a reservation then honor it.
by A verified traveler
Posted 25 Jul 2022 on Hotels
Comment from Hotel Management
2 Aug 2022 by Staff Hotel Remanso, Hotel Management
Muchas gracias por su comentario. Los esperamos nuevamente cuando gusten
by A verified traveler
Very Good Enough
Posted 29 Jun 2022 on HotelsDated hotel. Weak connectivity. Insufficient outlets. Nice people. Very good enough for a short stay
by A verified traveler
Posted 1 Apr 2021 on Hotels
by A verified traveler
Posted 8 Nov 2020 on Hotels
by A verified traveler from Punta Del Este, uy
Posted 2 Feb 2019
I wouldn’t stay at Aqua old smelly mould it shouldn’t be open to guests it was so bad
Comment from Hotel Management
16 Feb 2019 by Rodrigo, Hotel Management
You won`t be disappointed. We are indeed different. Thank you for choosing us.
by A verified traveler
Posted 23 Oct 2016 on Hotels
The room was very noisy
by Victor from Chillan, Chile
Great location and good price
Posted 15 Mar 2016 on HotelsRoom was small but we knew it and did not want to spend unnecessarily. Overall, the price was good considering this was, after all, Punta del Este and the hotel was very well located, the breakfast was excellent, the staff friendly, the room clean. Only the single beds were rather narrow (a mistake by the agency got us 2 single rather than 1 matrimonial bed. But otherwise, a hotel I would recommend to anyone.
