Ratings based on 41 Verified Reviews

4.0 out of 5
71% of guests recommend
4.1 Room cleanliness
4.2 Service & staff
4.2 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 21 May 2024
Great place to stay. Very quiet and well maintained. Beach is great.
Comment from Hotel Management
23 May 2024 by Katya, Playa Turquesa Ocean Club, Hotel Management
Thank you for sharing your feedback online, George! We are thrilled to read you've enjoyed your vacations with us and hope to have the chance to welcome you again in the future!
3 out of 5
by A verified traveler

Posted 25 Nov 2023 on CheapTickets
They need to get rid of the people that stand across the street. They harass you every day for you to spend money, it’s annoying, horrible look for the hotel.
Comment from Hotel Management
4 Dec 2023 by Katya, Hotel Management
Dear Manuel, thank you for taking the time to share a review of your stay. Your feedback is much appreciated and we will raise this question with the administration of the property. Thank you!
5 out of 5
by A verified traveler

Posted 18 Jun 2023
Comment from Hotel Management
14 Jul 2023 by Katya, Hotel Management
Thank you for choosing Playa Turquesa Ocean Club for your stay, Sheila! We are pleased to read you have enjoyed your vacations with us and look forward to welcoming you again in the future.
5 out of 5
by A verified traveler

Peaceful Punta Cana

Posted 20 Oct 2021 on Hotels
Lovely location on a quieter stretch of the beach. Beautiful, clean and quiet apartment near some lovely restaurants. Would recommend to anyone seeking a more intimate vacation than what is offered by the all-inclusive hotels near by. Other residence were friendly and polite.
Comment from Hotel Management
21 Oct 2021 by Katya, Hotel Management
Dear Katherine, we are delighted to read you have enjoyed your vacations at Playa Turquesa Ocean Club. We are happy that we have been able to meet your expectations and that you have made the most out of our location and the peaceful comfort of the property. It was a pleasure to be your host and we look forward to welcoming you again in the future. Thank you for choosing us. Kind regards,
4 out of 5
by A verified traveler

Posted 17 Jul 2019 on Hotels
Comment from Hotel Management
17 Jul 2019 by Katya, PTOC Team, Hotel Management
Dear Cynthia, Thank you for taking the time to share you feedback with us! Hope you've enjoyed your vacations and we look forward to welcoming you to Playa Turquesa Ocean Club again! Best regards
4 out of 5
by A verified traveler from Montreal

Posted 27 Apr 2019
Spacious condo close to the beach perfect for a family of 5 or 6.
Comment from Hotel Management
29 Apr 2019 by Katya, PTOC Team, Hotel Management
Dear Ben, Thank you very much for your feedback! We appreciate you taking the time to share your experience online! We'd like to thank you for choosing us for your vacations and we hope you've had the change to create some lovely memories at Playa Turquesa Ocean Club! Best,
2 out of 5
by A verified traveler from Toronto

Posted 21 Apr 2019
The place is beautiful but the communication was not the best. Internet was not working for the first two days. Extra Garbage bags were not available. Other than that the place is beautiful and clean!
Comment from Hotel Management
3 May 2019 by Katya, Guest Relations Manager, Hotel Management
Dear guest, Thank you very much for taking the time to share your opinion online! As it makes us happy to read that you´ve found our grounds beautiful, it also makes us sad to read about the inconveniences you´ve experienced. There was a central shortcut of power in the area which damaged some of the installations and our team worked really hard to restore everything asap. We understand that some units have been more affected than others but we´d like you to know that we did everything in our power to resolve this issue as quickly as possible and we sincerely apologize for the inconvenienced caused meanwhile. It surprised us to read about your impressions regarding communication. We are always available for assistance via the message centre here on Expedia and we also provide guests with our contact number on-site in case they need any type of assistance. There is also a concierge on-site and a reception desk opened all day every day. We always encourage guests to contact us with any question or needs they might have, as we really strive to provide an excellent experience. We hope to have the chance of welcoming you again to the property so that we can make up for those first impressions and really offer you the carefree vacations that you deserve. Thank you very much for choosing us as your vacations destination, Sunny regards,
4 out of 5
by A verified traveler

Posted 12 Feb 2019
Nice grounds. Older property. Paying electricity separately at end of stay was a surprise.
Comment from Hotel Management
12 Feb 2019 by Katya from PTOC Team, Hotel Management
Dear guest, Thank you very much for taking the time to share your feedback! We appreciate it! We encourage all guests to always read the full descriptions of the properties, we value transparency and always strive to keep our guests informed. We hope to have the privilege of welcoming you again in the future! Best regards,
4 out of 5
by A verified traveler from Lafayette, NY

Posted 7 Feb 2019
It was nice, I did not realize this is a condo complex and you are rending someone's condo. They were big and clean. Two bedrooms and two baths. We did not need it but if you wanted it cleaned while you were there that would be extra and the electric was charged in addition to the fees paid online, like $25 for 3 days (cash only) and we were being frugal with the lights and AC. Pool was kind of cloudy so we did not use them. There was a nearby store that was very handy. The beachside bar was good and had food. All in all it was good and I would go there again.
Comment from Hotel Management
8 Feb 2019 by Katya from PTOC Team, Hotel Management
Dear guest, Thank you very much for taking the time to share your experience online! We appreciate it and it means a lot! Yes, we are a beachfront apartment vacation rental community and we always encourage all travellers to carefully read all the information we provide on our profiles so that everyone is well informed. Quality assistance is really important, that's why we're always at our clients' disposal. We hope that you've had the chance to create some wonderful memories here and if you ever decide to visit us again, it would truly be a pleasure to be your hosts. Best regards,
4 out of 5
by A verified traveler

Posted 6 Jan 2019
It was very clean and staff was very helpful. Nice access to beach and to local market
Comment from Hotel Management
6 Jan 2019 by Katya, Customer Relations Manager, Hotel Management
Dear guest, Happy New Year! Thank you for choosing us for your vacations and for taking the time to share your experience online with us and future guests. It means a lot and we appreciate it. We hope to have the chance of welcoming you again to Playa Turquesa Ocean Club! Best regards,
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