Ratings based on 151 Verified Reviews
4.5 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 11 Mar 2024 on Hotels
Comment from Hotel Management
12 Mar 2024 by Sudeep Sharma (General Manager), Hotel Management
Dear Guest,Thank you for your wonderful review! We're thrilled to hear that you enjoyed your stay at our Koregaon Park Hotel. It's delightful to know that our hospitality and amenities met your expectations. We look forward to welcoming you back for another memorable experience.Best wishes, Team The Westin Pune Koregaon Park
by A verified traveler
Posted 20 Feb 2024 on Hotels
Comment from Hotel Management
22 Feb 2024 by Sudeep Sharma (General Manager), Hotel Management
Dear Guest,Thank you for your wonderful review! We're thrilled to hear that you enjoyed your stay at our Koregaon Park Hotel. We look forward to welcoming you back for another memorable experience.Best wishes, Team The Westin Pune Koregaon Park
by A verified traveler
Posted 16 Feb 2024
Courteous staff and great accommodations.
Comment from Hotel Management
19 Feb 2024 by Sudeep Sharma (General Manager), Hotel Management
Dear Guest, Thank you so much for taking the time to share your positive experience at The Westin Pune Koregaon Park. We are delighted to hear that you enjoyed your stay at our Pune hotel in India. We look forward to welcoming you back soon for another memorable experience.It warms our hearts to know that our accommodations and services met your expectations. We strive to create a comfortable and memorable experience for our guests, and your feedback reinforces our commitment to excellence.Thank you once again for choosing The Westin Pune Koregaon Park, and we hope to have the pleasure of hosting you again in the near future.Best Regards, Sudeep SharmaGeneral Manager
by A verified traveler
Best beds in the most luxurious hotel
Posted 7 Feb 2024 on HotelsShort stay but an absolute delight with the best customer service and comfort.
I know it’s a brand focus but the bed is the best that you’ll find.
Comment from Hotel Management
8 Feb 2024 by Sudeep Sharma (General Manager), Hotel Management
Dear Guest,We are absolutely thrilled to receive your exceptional review! Your kind words and support mean the world to us. Knowing that we were able to provide you with a remarkable experience brings us immense joy.Best Regards, The Westin Pune Koregaon Park
by A verified traveler
Posted 26 Nov 2023
Thoroughly enjoyed my stay. The hospitality at The Westin Pune was unparalleled compared with other places where i have stayed in past.
The on-prem restaurants were great, specifically the breakfast served with soo many food options. In room services were prompt. The service staff deligently kept the room clean without having to ask for it.
The room size was surprisingly bigger and well maintained.
While checking out I had requested to extend the check-out time by couple hours as my flight was latter in the night. The service staff promptly agreed to this request even though it was pick time when lot of guests where checking in.
Would definitely recommend if anyone who wants excellent stay without any hassle.
Comment from Hotel Management
28 Nov 2023 by Sudeep Sharma (General Manager) , Hotel Management
Dear Guest,Thank you so much for taking the time to share your feedback with us. We really appreciate your support and look forward to welcoming you back soon.Best wishes,Team The Westin Pune Koregaon Park.
by A verified traveler
Posted 29 Aug 2023
When I got into my room, there were peanuts under the bed, meaning the room was not thoroughly cleaned. During my second night, there was a leak from the roof onto my bathroom floor due to the AC unit. To be clear, the staff was super helpful and the issue was resolved swiftly. However, I would've expected to be offered a different room. In general the stay was really good and the staff made all the difference.
Comment from Hotel Management
30 Aug 2023 by Sudeep Sharma (General Manager), Hotel Management
Dear Guest, Greetings from The Westin Pune Koregaon Park!I am overjoyed to hear your compliments and feedback for our service standards and management. I am truly delighted to know that we were able to live up to your expectations and that you enjoyed our hospitality. We look forward to welcoming you back soon.Warm Regards,Sudeep SharmaGeneral Manager
by A verified traveler
Posted 15 Aug 2023 on Hotels
Comment from Hotel Management
17 Aug 2023 by Sudeep Sharma (General Manager), Hotel Management
Dear Guest,Thank you for taking the time to provide us with your feedback. We value all forms of input from our guests, and we are genuinely sorry to hear that your experience with us did not meet your expectations.We apologize for any inconvenience or dissatisfaction you may have encountered during your visit. We hope to have another chance to provide you with the exceptional experience we aim for.Sincerely,The Westin Pune Koregaon Park
by A verified traveler
Posted 7 Aug 2023
2nd time staying there and unfortunately both times for work. Didn’t fully enjoy the hotel facilities. The room was a relaxing respite after a long day of work - highly recommended for business travellers!
Comment from Hotel Management
8 Aug 2023 by Sudeep Sharma (General Manager), Hotel Management
Dear Guest,Thank you so much for taking the time to share your feedback with us. We really appreciate your support and look forward to welcoming you back soon.Best wishes,Team The Westin Pune Koregaon Park.
by A verified traveler
Posted 3 Aug 2023
Comment from Hotel Management
24 Aug 2023 by Sudeep Sharma (General Manager), Hotel Management
Dear Guest,Thank you so much for taking the time to share your feedback with us. We really appreciate your support and look forward to welcoming you back soon.Best wishes,Team The Westin Pune Koregaon Park.
by A verified traveler
Posted 2 Aug 2023
Very nice hotel with great staff. I found it to be the best amongst all the 5 star hotels in Pune. Beds are slightly old.
Comment from Hotel Management
4 Aug 2023 by Sudeep Sharma (General Manager), Hotel Management
Dear Guest,Thank you so much for taking the time to share your feedback with us. We really appreciate your support and look forward to welcoming you back soon.Best wishes,Team The Westin Pune Koregaon Park
