Ratings based on 16 Verified Reviews
4.1 Room cleanliness
4.1 Service & staff
3.8 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 27 Nov 2023
The staff was very helpful. The property is in a safe residential area and a lot of restaurants are within 10 minutes of driving distance. The rooms were clean and well managed.
by A verified traveler
Posted 18 Mar 2023 on Hotels
by A verified traveler
Posted 26 Feb 2023
Had a pleasant stay!! Clean and hygienic room, fluffy pillows and food were amazing. Housekeeping department guys are really good. Thank you!!
by A verified traveler
Posted 1 Jan 2023
by A verified traveler
Looks can be deceptive
Posted 28 Aug 2022 on HotelsHotel online & offline is poles apart
Truly disappointing stay we has
by A verified traveler
Good for business stay
Posted 1 Jul 2022 on HotelsThe room was good to stay.It was noisy around the room you can here people talking outside the room and inside the room.no tv working and also the restaurant was not good don't have much menu options have to wait long to get food or plates during buffet breakfast even if you are early.and the plates were not washed or cleaned properly.
by A verified traveler
Posted 3 Mar 2020 on Hotels
Location was pretty good (right on the highway and easy to find..thanks to the big sign on top of the hotel). In general, the hotel infrastructure seemed new and the room was nice and cosy.
But the temperature control on the AC didn't work as we tried changing the temperature twice during the night but failed.
The exhaust in the bathroom was missing/defunct. Also, the temperature control on the hand-held shower wasn't working.
The breakfast-buffet spread was extensive but none of the offerings were enticing enough for a second calling.
Comment from Hotel Management
6 Mar 2020 by Reservation Manager, Hotel Management
Dear Guest,
Thanks for taking the time to give your feedback.
Our aim is to provide our guests with memorable experiences and I do apologize sincerely for any shortcomings you encountered on your stay. Please be assured this is not indicative of our usual standards. I have taken all notes and wish to thank you once again for all your valuable comments. These are of great importance to us and allow us to monitor and improve our service continuously.
I hope to welcome you back to Park Ornate Hotel in the future and be able to restore your faith.
by A verified traveler
Comfortable stay
Posted 10 Jan 2019 on HotelsThe room was comfortable enough. The breakfast had a lot of variety and was nice. The dinner was included in the package, but was a very limited menu and not good value for money.
Comment from Hotel Management
11 Jan 2019 by Reservations Head, Hotel Management
Dear Guest,
Thank you for sharing your valuable feedback. I am delighted to know that you had an enjoyable time at Park Ornate Hotel, Pune. Your generous appreciation of all aspects of the hotel is very encouraging. I am sorry to learn that on this stay, the hotel and the services did not meet your expectations. Your detailed feedback is very valuable and I have personally shared it with the relevant Department Heads to apprise their teams and take measures to rectify our shortcomings. I do hope you will return soon and give us another opportunity to look after you.
by A verified traveler
Posted 5 Aug 2018 on Hotels
by A verified traveler
Nice comfortable stay with excellent breakfast
Posted 10 Feb 2017 on HotelsMy stay was very comfortable. The room, bed and shower was excellent. The only thing which customers could look into during check in is that not to request for a corner room as wifi is not very strong.
