Ratings based on 233 Verified Reviews
4.2 Room cleanliness
4.0 Service & staff
4.2 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 18 May 2024
by A verified traveler
Posted 12 May 2024
I don't like rooms window because there is no window to come fresh air. Please keep window for room to stop breathing problem. In bathroom there is no ventilation. Bathrooms has no proper way to go water out .
Comment from Hotel Management
18 May 2024 by Rahul Panwar, Hotel Management
Dear Pratibhab, Thank you for sharing your feedback regarding the room and bathroom ventilation. Your comfort and satisfaction are important to us, and we'll certainly take your suggestions into consideration for future improvements. Providing proper ventilation and ensuring a comfortable environment for our guests is one of our priorities, and we'll work to address these concerns. If there's anything else you'd like to share or if you have any specific requests for your next stay, please feel free to let us know. We appreciate your valuable feedback!Warm Regards,Rahul Panwar
by A verified traveler
Posted 17 Apr 2024
I booked junior exicutive room.
What I got is a room with 2 twin beds,no coach
Restaurant quality (food) was not good at all.
It used to be good
I stayed here many times
I will not stay there again
Comment from Hotel Management
6 May 2024 by Rahul Panwar, Hotel Management
Dear John, We're sorry to hear about your experience. Your feedback is valuable to us, and we apologize for the inconvenience caused during your stay. We'll make sure to address the issues you've mentioned regarding the room and restaurant quality to ensure a better experience for our guests in the future.Warm Regards,Rahul Panwar
by A verified traveler
Posted 7 Apr 2024
Good food
Comment from Hotel Management
12 Apr 2024 by Rahul Panwar, Hotel Management
Dear Sneha, Thank you for the positive feedback! We're glad you enjoyed the food.Warm Regards,Rahul Panwar
by A verified traveler
Posted 25 Feb 2024
I love this property this is my 3rd time but first time with my family. Excellent experience, lovely foods, staff behavior was excellent.
Comment from Hotel Management
29 Feb 2024 by Rahul Panwar, Hotel Management
Dear Deepak,Thank you so much for your heartfelt feedback! We're thrilled to hear that you've enjoyed your stay at our property for the third time, especially during this special visit with your family. It's wonderful to know that you had an excellent experience and appreciated the delicious food we offer.Our team is truly dedicated to providing outstanding service, and we're delighted to hear that you found the staff behavior to be excellent. We appreciate your loyalty, and we look forward to welcoming you and your family back for many more memorable experiences.Thank you once again for choosing us, and we can't wait to host you and your family on your future visits.Warm Regards,Rahul Panwar
by A verified traveler
Nice hotel, tasteless room service meals
Posted 15 Feb 2024 on HotelsStay is comfortable, rooms are well maintained.
Food served in rooms is cold, takes 45 minutes to one hour for delivery and is not worthy of such reputed hotel. After trying 3 meals at the hotel I had to start ordering outside food. Hope the hotel improves their room service food quality/ taste.
Comment from Hotel Management
29 Feb 2024 by Rahul Panwar, Hotel Management
Dear Rajni,Thank you for taking the time to share your feedback with us. We're pleased to hear that you found your stay comfortable and the rooms well-maintained; however, we sincerely apologize for any inconvenience you experienced regarding the room service food.Your comments regarding the cold food and extended delivery time are concerning, and we want to assure you that we take this matter seriously. We understand the importance of timely and hot food delivery, and we are investigating the issues you raised with our room service team to address them promptly.We genuinely appreciate your patience and understanding. Your valuable feedback helps us identify areas for improvement, and we are committed to enhancing the quality and taste of our room service offerings. Please know that your concerns have been shared with our culinary team to ensure that such instances are not repeated in the future.We apologize for falling short of your expectations during this visit, and we hope for the opportunity to make amends and provide you with a more enjoyable experience in the future.Thank you for bringing this to our attention, and we look forward to the possibility of welcoming you back and exceeding your expectations.Warm Regards,Rahul Panwar
by A verified traveler
Posted 25 Jan 2024 on Hotels
Good
Comment from Hotel Management
29 Feb 2024 by Rahul Panwar, Hotel Management
Dear Rajesh,Thank you for your acknowledgment! If you have any more feedback or if there's anything else we can assist you with, please don't hesitate to let us know. We appreciate your understanding and look forward to the opportunity to serve you better in the future. Safe travels!Warm Regards,Rahul Panwar
by A verified traveler
Posted 22 Jan 2024 on Hotels
Shower was flooding. Musty smell
Comment from Hotel Management
29 Feb 2024 by Rahul Panwar, Hotel Management
Dear Guest,I sincerely apologize for the inconvenience you experienced during your recent stay regarding the shower flooding and the musty smell. Your feedback is invaluable to us, and we want to assure you that we take these matters seriously.Our maintenance team has been alerted about the shower issue, and they are working to resolve it promptly to prevent any future occurrences. Additionally, we will be addressing the musty smell to ensure a more pleasant environment for our guests.Your comfort and satisfaction are of utmost importance to us, and we regret that we fell short during your stay. Please accept our apologies, and rest assured that we are taking the necessary steps to rectify these issues.If there is anything else you would like to share or if there are specific details you feel we should be aware of, please feel free to reach out. We appreciate your understanding and the opportunity to improve based on your feedback.Thank you for bringing this to our attention, and we hope to have the chance to welcome you back for a more positive experience in the future.Warm Regards,Rahul Panwar
by A verified traveler
Pune hotel
Posted 22 Jan 2024 on HotelsGreat hotel, good breakfast, good service.
Well located.
Comment from Hotel Management
29 Feb 2024 by Rahul Panwar, Hotel Management
Dear Nitzan,Thank you so much for taking the time to share your positive experience with us! We are delighted to hear that you enjoyed your stay at our hotel, appreciated the good breakfast, and were satisfied with the service.Our team is committed to providing excellent service, and we are pleased to know that you found our location convenient. Your feedback is truly encouraging and motivates us to continue delivering exceptional experiences for our guests.If there's anything specific that stood out to you or any additional comments you'd like to share, please feel free to let us know. We value your feedback and are grateful for your kind words.We look forward to the pleasure of welcoming you back on your future visits, and thank you for choosing our hotel.Warm Regards,Rahul Panwar
by A verified traveler from Troy
Posted 18 Jan 2024
Well located and clean
Comment from Hotel Management
29 Feb 2024 by Rahul Panwar, Hotel Management
Dear Tushar,Thank you for your concise and positive feedback! We're thrilled to hear that you found our hotel well located and clean. Providing a convenient and clean environment for our guests is a top priority, and it's rewarding to know that we met your expectations.If there are any specific features or services that stood out to you, or if there's anything else you'd like to share about your experience, please feel free to let us know. Your satisfaction is important to us, and we appreciate your feedback.We look forward to the opportunity to welcome you back for another enjoyable stay in the future. Thank you for choosing our hotel.Warm Regards,Rahul Panwar
