Ratings based on 7 Verified Reviews
4.2 Room cleanliness
3.8 Service & staff
4.5 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Convenient and very clean place to stay in Pune
Posted 21 Feb 2024 on HotelsCentro is located at very convenient place. New contemporary concept design. Rooms are small but rest is good for comfortable stay. The staff is very helpful and friendly.
It may be helpful if they have a bit of storage space for guest's belongings which are used during the stay.
by A verified traveler
Posted 14 Jun 2022
Worst experience I ever had.
It was marked as a 3 star hotel but I would say it's just a 1 star hotel with a little more cleanliness.
Bad:
Very small room
The bathroom shower was terribly bad, suddenly it was giving extremely hot water and suddenly cold water.
No guest supplies, you have to buy everything.
Poor light management in room.
Bed was ok ok
Prices are high compared to other big cities like Bangalore, Tokyo
Good:
Cleanliness
Location
Expensive but good restaurant
I would say it was a cheap quality hotel, no standardization.
Comment from Hotel Management
14 Jun 2022 by Veerendra Tripathi ( GM Centro Hotel Pune ), Hotel Management
नमSTAY Mr. Laxmikant..!!
Thank you for taking time out to write down this review.
Firstly, we are deeply sorry about the inconvenience experienced. We strive to make every guest’s experience a wonderful one and apologies that we didn’t meet your expectations.
We have taken your feedback into due consideration and will make sure to work on it.
Customer satisfaction is something that we take very seriously and we would never comprise it under any circumstances.
We hope to see you again very soon and make your next visit a perfect one.
Regards,
Team Centro,Pune.
by A verified traveler
Posted 17 Feb 2022
One can hear noise from other rooms as the floorplan is compact with doors of rooms next to each other.
In the common tea/coffee facility in the lobby the water was lukewarm with no provision for boiling it.
by A verified traveler
Amazing hotel
Posted 28 Feb 2020 on HotelsIt was amazing staying at Centro...
Comfy room... Nice breakfast....
by A verified traveler
Posted 31 Dec 2023
He was very friendly and gave detailed responses. The room is also very cute, and I'm grateful that I can use the hot shower without any problems. thank you very much. The restaurant is delicious and they even bring food to your room. it's the best. The only thing is that the room cleaning time is late at 3pm, so you can't use the room during that time. I still want to use it!
by A verified traveler
Posted 19 Nov 2023
by A verified traveler
Posted 12 Nov 2019 on Ebookers
Overall clean. But in the details, not so... Bathroom not fully cleaned.
