Ratings based on 98 Verified Reviews
4.3 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
OK for a quick stay but rough around the edges
Posted 23 Oct 2021 on HotelsFor a simple one night stay it was fine -- the lady at the front counter was nice, the bed was comfortable, and parking was convenient. But, some negative: 1. sound-proofing was bad even by hotel standards, 2. there were no towels in my room when I checked in. Had to notify the front desk. 3. the only hotel I've ever seen without a power outlet near the bed. Even with a 10 ft charging cable I wasn't able to charge my phone overnight while having it within reach.
Comment from Hotel Management
2 Jan 2023 by 埔里西站商旅, Hotel Management
Thank you for your feedback, we appreciate your stay!
by A verified traveler
Posted 3 Jan 2021
Comment from Hotel Management
2 Jan 2023 by 埔里西站商旅, Hotel Management
親愛的貴賓您好:非常感謝您的評分與留言,如有需要服務的地方,歡迎隨時聯繫我們。期待與歡迎您的再度蒞臨。
by A verified traveler from CA, USA
Posted 24 Dec 2019
Conveniently located to access most attractions around Puli and also Sun Moon Lake. Rented a motorcycle in front of KFC and Bus station.
Great staff. Was able to leave luggage due to early arrival and also after check out. There's also a Family Mart across the street which helps a lot.
Comment from Hotel Management
10 Feb 2020 by J.C, Hotel Management
Thx for the comment, and we are looking forward your next arrival.
by A verified traveler
Posted 1 Jul 2019
I simply love the staff service and assistance in the hotel. Because when I check in is during their renovation works period, I can't comment much on the reception environment. However, it did not disturb our sleep or rest. Room is clean, comfy and manage to get good rest.
Just for breakfast area is another place next to the building, quite run down though food is still ok. Hope to get a menu indicate what can be chosen/amt limited per pax so customers can order which will reduce food waste. Can be quite warm inside.
Comment from Hotel Management
5 Jul 2019 by KATE, Hotel Management
謝謝您的愛護
我們會努力地改進
期待您能再次蒞臨
再給我們批評和指教 : )
by A verified traveler
Posted 16 Mar 2024
by A verified traveler
Posted 19 Nov 2023 on Hotels
by A verified traveler
Posted 17 Nov 2023 on Hotels
by A verified traveler
Posted 3 Nov 2023 on Hotels
by A verified traveler
Posted 15 Aug 2023 on Hotels
by A verified traveler
Posted 25 Jun 2023 on Hotels