Ratings based on 57 Verified Reviews

3.5 out of 5
82% of guests recommend
3.4 Room cleanliness
3.6 Service & staff
3.2 Room comfort
3.1 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Quite an expensive yet old room

Posted 5 Jul 2020 on Hotels
Arrived well before official checkin time. Room was ready. Although they tried to upsell their newer renovated rooms which were empty. They were nice but it wasn’t a free upgrade. Their initial remark was my booked room requires stairs climbing which I did not find an issue to begin with. The basic room was pretty much the same as the one I stayed in many years ago. Clean but ancient. There were kettle and fridge. Wifi never seemed to work but I never inquired further as I have my mobile data. The pool is quite nice with sundeck overlooking the sea. Did not try their restaurant as I imagine I’d be paying thru my nose on basic dishes. The workdesk chair in the room was lousy; it was slippery and could not stay in one place so I used my laptop on the bed. For transfer to Long Beach, one of their staff offered to bring me for RM20. It’s higher than official rate of RM15 but I just went for it. The resort grounds are appropriately landscaped although not mind-blowing. Overall it was an OK stay given the location and outdoor facilities. The older rooms could stand to be cheaper if they are interested to fill them in. The less said about the renovated room and their rates, the better.
3 out of 5
by A verified traveler

Posted 4 Aug 2019
Booked a standard room with air conditioning, which was ok. Tired but clean. Could have booked a more expensive room with beach view, but I didn't and I'm not sure what those rooms were like. Nice beach 5 minute walk away. Good snorkelling from the beach. Meals were good. Had an excellent massage while I was there.
3 out of 5
by A verified traveler from London

Posted 24 Jul 2019
Beautiful location and v friendly helpful staff. We were in one of the oldest hill top rooms which was great and full of charm but very old and in need of repairs. The newer rooms looked very good.
5 out of 5
by A verified traveler

cant wait to come back!

Posted 24 Jul 2019 on Hotels
amazing hotel, we planned to stay only two night but ended up extending it to two nights. We prefer to stay at this place than going to Kuala Lumpur. The hotel is great, with an amazing coral right in front of it
3 out of 5
by A verified traveler

Posted 22 Jul 2019
not in good condition great location xxxxxxx. xxxxxxx.
4 out of 5
by A verified traveler from Dhaka

Posted 10 Jul 2019 on Orbitz
Pros: This property is located in one of the most beautiful part of Perhentian Besar. Amazing view. Helpful staffs. Good restaurant. Cons: Rooms are small. No mineral water or tea/coffee in the room. No wifi
4 out of 5
by A verified traveler

Posted 13 Jun 2019
Very nice app place
2 out of 5
by A verified traveler

Incredibly poor service!!!

Posted 23 May 2019 on Hotels
Our check in service was non existent. We were told to wait and handed a key- no information was given to us. When you stay at the hotel next door (PIR) they give you lots of information about the beautiful island and their facilities. Our room was basic, not very clean and was not cleaned for the first 2 days despite us asking at Reception. Worst of all, the service was terrible. Staff don’t really care whether you enjoy your stay or not. Save yourself the hassle and stay at PIR!!!
2 out of 5
by A verified traveler

This traveler left a rating score only Posted 24 Apr 2019
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 27 Mar 2019