Ratings based on 535 Verified Reviews
4.6 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 13 May 2024
Perfect site with a lot of option for eating, sports and sunny days ! Service is amazing!
Comment from Hotel Management
22 May 2024 by Park Plaza Arena Team, Hotel Management
Dear Guest,Thank you for your fantastic review! We are thrilled to hear that you enjoyed your stay with us and found our site to be perfect with many options for dining, sports, and enjoying sunny days. We are especially pleased to hear your kind words about our service. Our team works hard to ensure every guest has an amazing experience, and your feedback is greatly appreciated. We look forward to welcoming you back for another wonderful stay. Best regards,Park Plaza Arena Team
by A verified traveler
Posted 1 May 2024
This property is great for families with small children. Safe for play areas. Buffet dining offers ample choices for families of various ages
Not close to city center
Comment from Hotel Management
3 May 2024 by Park Plaza Arena Team, Hotel Management
Dear Guest,Thank you for sharing your experience with us. We are delighted to hear that you found our property to be great for families with small children. Ensuring the safety and enjoyment of our younger guests is a top priority for us, and we're thrilled that you found our play areas to be safe and suitable for children. We're pleased that you enjoyed our buffet dining options. We strive to provide a variety of choices to cater to families of various ages and tastes, and we're glad that our offerings met your expectations. We would be delighted to welcome you back for another memorable stay. Kind regards,Park Plaza Arena Team
by A verified traveler from Mentor
Posted 24 Sep 2023
Beautiful resort area with excellent facilities both inside and out. Beach and water accessibility was great. Breakfast choices were endless.
Comment from Hotel Management
29 Sep 2023 by Park Plaza Arena Team, Hotel Management
Dear guest,We would like to express our sincere gratitude for taking the time to leave such a positive review of your recent stay at our hotel. Your feedback is greatly appreciated. Creating a welcoming and enjoyable environment for our guests is a top priority, and your kind words reinforce our commitment to this goal. We genuinely value your feedback, and it encourages us to continue providing exceptional service and facilities. We hope to have the pleasure of welcoming you back to our resort in the future.Kind regards,Park Plaza Arena Team
by A verified traveler
Posted 17 Sep 2023 on Hotels
Smart and modern hotel with good amenities and an easy bus ride into Pula centre.
The pool and lawn had plenty of free sun loungers in September (at least outside of school holidays), the pebble beach is very close and the saltwater pool clean and quiet - pool towels can be collected near the changing rooms and toilets.
The hotel restaurant is €32 euro for buffet dinner but there are other restaurants in walking distance (like Olivia at Park Plaza Verudela). At lunchtime there is a very good à la carte menu (awesome truffle mayo cheeseburger as well as pasta dishes and sandwiches) at very reasonable prices (€10-15). The service was great while we were there for food or drink, at lunch and in the evening.
The room was clean and well looked after. Could have done with a thicker pillow option but otherwise no issues. I think it's worth paying the extra for a pool view as the balcony faces the trees and sea as well (otherwise you may face the car park).
Staff in the spa and on hotel reception all really polite and helpful too. All in all, a nice hotel with great staff!
Comment from Hotel Management
29 Sep 2023 by Park Plaza Arena Team, Hotel Management
Dear guest,Thank you very much for taking the time to share your detailed feedback about your recent stay at our hotel. We are delighted to hear that you had a positive experience and appreciate your kind words. We're thrilled that you enjoyed our pool area, the proximity to the pebble beach, and the cleanliness and quiet ambiance of the saltwater pool. Your mention of the availability of pool towels and the ease of collecting them near the changing rooms is very helpful for future guests. We truly believe that great service is a key component of a memorable stay, and we are fortunate to have such dedicated and polite team members. We hope to have the pleasure of welcoming you back to our hotel in the future. Kind regards,Park Plaza Arena Team
by A verified traveler
Great discovery
Posted 16 Sep 2023 on HotelsSuperb staff make this hotel very worthwhile, clean , great food and bar drinks.
Comment from Hotel Management
29 Sep 2023 by Park Plaza Arena Team, Hotel Management
Dear guest,We greatly appreciate your feedback and are thrilled to hear about your positive experience at our hotel. It's fantastic to know that you found our staff to be superb, our facilities clean and that you enjoyed our food and drinks at the bar. Our dedicated team takes pride in providing exceptional service to ensure our guests have a memorable stay. Your kind words are a testament to their hard work and commitment to guest satisfaction. We hope to have the pleasure of welcoming you back to our hotel in the future.Kind regards,Park Plaza Arena Team
by A verified traveler from MASON
Posted 10 Sep 2023
This is a beautiful property. The breakfast buffet was delicious and has a lot of options!
Comment from Hotel Management
29 Sep 2023 by Park Plaza Arena Team, Hotel Management
Dear guest,Thank you for taking the time to share your feedback with us. We are delighted to hear that you found our property beautiful and enjoyed our breakfast buffet with its wide variety of delicious options. Your appreciation for our breakfast offerings is particularly rewarding as we take great pride in catering to diverse tastes and preferences. We look forward to the opportunity to welcome you back in the future and ensure your next stay is equally enjoyable. Best regards,Park Plaza Arena Team
by A verified traveler
Posted 3 Sep 2023
by A verified traveler
Posted 18 Aug 2023
The staff were amazing! Friendly and accommodating! Bruno was fantastic as he shared similar interests in football which was nice to talk about:) Loved the day bed area and beach!
Comment from Hotel Management
23 Aug 2023 by Park Plaza Arena Team, Hotel Management
Dear Guest, thank you for taking the time to leave us such a stunning review. We are very pleased to know how much you enjoyed our incredible breakfast buffet and that our friendly team exceeded your expectations and that you enjoyed every moment of your stay. Providing a warm welcome and exceptional experience throughout our guests’ stay is at the heart of everything we do, and it is wonderful when our efforts are recognized. Kind regards,Park Plaza Arena Team
by A verified traveler
Posted 6 Aug 2023 on Hotels
by A verified traveler
Posted 21 Jun 2023
Excelente ubicacion y servicio
Comment from Hotel Management
28 Jun 2023 by Park Plaza Arena Team, Hotel Management
Dear guest,We thank you very much for the perfect rating. Thank you for recognizing the quality of the service we offer, especially the excellent location. We hope that you have returned home with wonderful memories from your vacation and that we will have the opportunity to welcome you to another unforgettable stay at the Park Plaza Arena.Best regards,Park Plaza Arena Team
