Ratings based on 43 Verified Reviews
4.4 Room cleanliness
4.1 Service & staff
4.1 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Great Place!
Posted 14 Oct 2022 on HotelsHotel was a surprise given its 3 star classification. Excellent restaurant, friendly and professional staff. Value for money.
by A verified traveler
Highly recommended
Posted 17 Oct 2021 on HotelsThe Hotel del Prado is truly wonderful. The staff are helpful and kind, the hotel and rooms are comfortable and clean, and the hotel has a wonderful yard and an indoor lounge for relaxing. The location is convenient for activities in and around Puigcerda. And there is a full-service restaurant on-site. Enjoyed our stay there and highly recommend this hotel.
by A verified traveler
Nice garden, charming hotel, average stay.
Posted 10 Oct 2021 on HotelsWe arrived after a long day on road bikes. Cold and tired we were were looking forward to relaxing in the featured jacuzzi. This was closed and staff were unable to heat sauna. Pool was freezing. Apart from this the stay was ok. Staff was friendly. Rooms clean. Covid-restricted breakfast unimpressive but ok.
by A verified traveler
Nice but noisy
Posted 1 Aug 2021 on HotelsI would like to stay at this hotel again, but on the far side from the road. The good: the pool and garden are lovely spots. The less good: during summer, there is no AC in the room so you have to open the windows. The traffic on the nearby road was so loud at times that I couldn’t hear somebody else in the room talking. At night the outside traffic made it difficult to sleep. I’d stay again if I knew I could sleep away from the buildings or anytime besides summer.
by A verified traveler
Nice hotel for a ski trip.
Posted 8 Mar 2019 on HotelsVery nice hotel. Friendly people at the reception.
Nice and clean bedrooms.
Good breakfast.
by david
Posted 7 Aug 2017 on Hotels
by Phillip from Tarragona
Great hotel.
Posted 16 Jul 2016 on HotelsIt was just a one night getaway and it was super.
by Jason from Valencia, Spain
Weekend in Puigcerda
Posted 15 Oct 2015 on HotelsNice hotel.
Wifi was patchy and didn't work in our room.
Initially put in twin room although we booked a double. We were moved quickly but to a smaller room with a shower in the tub that you couldn't get under to shower properly.
Towels not changed each day and shower gel etc. not replenished over the three days stay.
Food and service in the hotel restaurant was excellent though.
Recommended
for Everyoneby A verified traveler from Birmingham UK
Posted 28 Apr 2015
Pros: Seems like a family run place where the staff are more than just employees.
Location: Walkable to the centre with bars restaurants and shoppingVern
This hotel was a real find. The staff were friendly and helpful and the rooms were clean and roomy. The hotel garden, tho not big had plenty of tables and chairs. The restaurant staff were particularly helpful when explaining the menu and the food when it arrived was excellent. The hotel is a little out of the way, but if you take the time to walk into the centre, it is well worth the effort with lots of shops, bars and cafes.
by joy from Allen, Texas
Good stay.
Posted 13 Nov 2014 on HotelsWe stayed for one night. We had a nice room. I guess my only issue was the timing of service. We tried to get drinks in the afternoon, and finally was successful, but to order anything else, took too much time. Dinner was great, but again it seemed to take awhile to get our bill.
