Ratings based on 34 Verified Reviews

3.9 out of 5
93% of guests recommend
4.0 Room cleanliness
4.3 Service & staff
3.6 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted 24 Jan 2024
Initially this hotel seems placed on the noisy main road with the dining room open to it. But the rooms are at a distance in the forest. Thus complete silence. The pool was very good and the food excellent. My room had a shower that worked but needed some attention to the head. Having put an expresso machine in the bedroom it seemed odd to only get one capsule when was staying three nights. Staff so helpful. Sarapiqui is an ordinary Costa Rican town away from the main tourist route and thus an experience in itself. White water rafting excellent.
3 out of 5
by A verified traveler

Posted 18 Nov 2023 on Hotels
Front desk and bar Restaurant service was great. the housekeeping not so good. Never the right towels or other supplies. No hot watert most of the time. Restaurant was excellent. Pleasant setting for rooms away from the street. Saw plenty of birds from my deck. This place is long in the tooth.
5 out of 5
by A verified traveler

Posted 20 Jan 2023
This hotel is rustic really but very quiet and serves the purpose. The restaurant has good food and friendly staff !! Reception was also friendly. !
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 28 Jul 2022 on Hotels
4 out of 5
by A verified traveler

Posted 7 Sep 2021 on Hotels
Comment from Hotel Management
13 Sep 2021 by Hotel Bambú, Hotel Management
Muchas Gracias por su comentario. Un gusto haberle hospedado en nuestras instalaciones.
4 out of 5
by A verified traveler

Pleasantly surprised

Posted 13 Dec 2019 on Hotels
Just passing through on our way to southeast pleasantly surprised jungle surroundings right in town.
Comment from Hotel Management
26 Jun 2022 by Hotel Bambú, Hotel Management
Muchas gracias por su comentario. Es un placer para nosotros haberlos recibido en nuestro hotel. Esperamos verlos pronto Thank you very much for your comment. It´s a pleasure for us to have received you in our hotel. We hope see you soon
5 out of 5
by A verified traveler

Thank you for all, we really enjoy the stay! ;-)

Posted 21 Oct 2019 on Hotels
Very nice place, happy staff, unique, we loved the rooms, for my point of view is one of the must beautiful places in Costa Rica.
Comment from Hotel Management
26 Jun 2022 by Hotel Bambú, Hotel Management
Muchas gracias por su comentario. Es un placer para nosotros haberlos recibido en nuestro hotel. Esperamos verlos pronto Thank you very much for your comment. It´s a pleasure for us to have received you in our hotel. We hope see you soon
4 out of 5
by A verified traveler

Posted 4 Aug 2019
Clean air conditioned with restaurant on site. Rooms are on a beautiful walkway above the ground. Enjoyed a night walk with Angel observing local flora, fauna. He was very informative and helpful.
Comment from Hotel Management
26 Jun 2022 by Hotel Bambú, Hotel Management
Muchas gracias por su comentario. Es un placer para nosotros haberlos recibido en nuestro hotel. Esperamos verlos pronto Thank you very much for your comment. It´s a pleasure for us to have received you in our hotel. We hope see you soon
2 out of 5
by A verified traveler

Posted 22 Dec 2018 on Hotels
The town is very basic with little for the traveler. Hotel was expensive for the level of finish / area, but the staff were very nice.
Comment from Hotel Management
26 Jun 2022 by Hotel Bambú, Hotel Management
We really feel your inconvenience, we hope you come back soon and be able to meet your expectations since we have improved many things. We will wait for you
5 out of 5
Recommended
for Everyone
by A verified traveler from Paris

Posted 28 Jan 2018 on Orbitz
Staff very helpful in organizing excurions and activities in the area. Rooms located in the forested area are very quiet.
Comment from Hotel Management
26 Jun 2022 by Hotel Bambú, Hotel Management
Muchas gracias por su comentario. Es un placer para nosotros haberlos recibido en nuestro hotel. Esperamos verlos pronto Thank you very much for your comment. It´s a pleasure for us to have received you in our hotel. We hope to see you soon