Ratings based on 97 Verified Reviews
4.6 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Great spot
Posted 25 Jan 2022 on HotelsPhenomenal location
by A verified traveler from Santiago
Posted 13 Dec 2021
The condiciones in the room esa not working. The rest excellent
by A verified traveler
Perfect jump-off place to visit Los Lagos
Posted 21 Oct 2019 on HotelsThis is a great place to jump start your visit to Los Lagos. It's a quick (20-30 minute) ride from the Puerto Montt airport. The property is perfectly situated along the bay/shoreline of the town. The vistas from the hotel are stunning: you get perfect views of Osorno and Calbuco from almost everywhere. You can easily walk to town, to shop, to eat, to visit historic places (like the church of the Sacred Heart). We did not visit the casino, we enjoyed the buffet breakfast in the restaurant. The desk clerk upgraded us on our last night stay to an executive suite (601) in the garret on the top floor. It was awesome.
by A verified traveler
Perfect spot to enjoy spectacular views of Osorno
Posted 21 Oct 2019 on HotelsHotel de los Volcanes is perfectly situated on the shore with spectacular views of Osorno and Calbuco. You can walk everywhere (to the Church of the Sacred Heart, to the market, along the harbor, to restaurants, etc.)
Staff is friendly, junior and executive suites are very comfortable with an array of amenities. We did not use the pool or spa; we enjoyed breakfast buffet in the restaurant. Our last night, we were pleasantly surprised by an upgrade to an executive suite. Thank you!
by A verified traveler
Amazing views
Posted 4 May 2019 on HotelsA hotel with a casino! Quite a surprise but the breakfast service (gentleman) was great however not enough was made of the hotel facilities in advising guests. However, when it wasn’t raining you got the MOST amazing view of the volcano and that is what we were there for.
by A verified traveler
Posted 30 Dec 2018 on Hotels
by A verified traveler
Posted 3 Dec 2018 on Ebookers
Beautiful hotel, fantastic view. We got upgraded to an amazing suite.
by A verified traveler from santiago, chile
Posted 11 Nov 2018
nice hotel, kindly staff. clean room and condortable
by A verified traveler
Great stay
Posted 3 Sep 2018 on HotelsGreat hotel and location. Excellent room.
Needs to get a hotel bar with better opening hours
by A verified traveler from Santiago
Posted 6 May 2018
Great staff!! Specially Carlos from the front desk!
