Ratings based on 488 Verified Reviews

4.7 out of 5
95% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.8 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 25 May 2024
5 out of 5
by A verified traveler

Posted 26 Apr 2024
Great beds, very helpful staff, short walk to mall and other shops. We had dinner and breakfast there and we were very happy with the options, they even had a gluten free area for the breakfast service. We needed connected rooms and the staff was very good at sorting it out.
5 out of 5
by A verified traveler

Posted 22 Apr 2024
Excellent Hotel. Highly recommend.
5 out of 5
by A verified traveler

Posted 28 Mar 2024
Great staff, great restaurant, great views and location
3 out of 5
by A verified traveler

Posted 12 Mar 2024
Air conditioner was noisy and furnishings were just average. Very little space around the bathroom sink.
5 out of 5
by A verified traveler

Posted 6 Feb 2024
Cumbres is beautifully located in Puerto Varas and has a superb view of Osorno. Service is great and the breakfast outstanding.
5 out of 5
by A verified traveler

Posted 4 Feb 2024
Fantastic hotel. I would come back in a minute if I were coming back to Puerto Varas. Views of lake and volcanos unparalleled. Service perfect. Pleasant friendly knowledgable staff. Best hotel breakfast I have EVER seen, Well located. Well situated. Two minor quibbles. This is an older hotel so it's understandable, but there are no plugs or USBs by the bed side tables. Also the door key mechanisms are VERY finicky and we got stuck out a couple times and had to go to the front desk to get another key.
5 out of 5
by A verified traveler

Posted 26 Jan 2024
In our way from Puerto Montt AirPort to our farm, we always stop in Puerto Varas to spend a night and this hotel is the best one so far
5 out of 5
by A verified traveler

Hotel Cumbres

Posted 18 Jan 2024 on Hotels
This was an unexpectedly amazing hotel. The architecture is older, as is the surroundings of Puerto Vargas, but the hotel was updated and extremely comfortable. Cozy beds, lovely room with a lake front view, really nice lounge area, welcoming spa where amenities were available such as sauna, and good gym. Best of all was the free breakfast - so many choices for all diets. They would also make specialized omelets upon request at no charge. Definitely recommend this hotel.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 7 Jan 2024