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"Perfect"

"Room was clean and staff exceptional "

"We were upgraded from garden view to ocean view, and we were delighted. The sliding door in the room was broken, and could not be closed, so it was open about 3 feet wide. It was fixed in 2 days, but with the door open, we could hear the ocean and no bugs ever came into the room, so we left it open the whole time. Air conditioning was effective. They use only a single key card, which must be inserted in a holder in the room for power to turn on in the room. A single card made it difficult for two of us to operate independently. With the key left in the holder to keep electricity on, the person leaving for a walk had no key card. It wasn't a huge issue for us. The grounds were wonderful, with lots of exotic tropical plants blooming or having fruit (star fruit trees by the pool). The two pools were very good, with varying depths from only a few inches deep, to needing to stand on tiptoes to keep head above water. The pools do not have a meaningful view of the ocean or beach, but there are a few tiny peekaboo views. The permanent palapas and the daily installed umbrellas are good tor sun protection. the two chairs per location are decent, but do not allow laying down flat like a lounge chair would. The beach opens at 8 am, and there is a line at the gate to the beach for people who want to rush out and claim the best spots. One time, I left by the front door, and walked around to the public portion of the beach before 8 am, so that I could just sit down. "

"Rooms were clean, staff was wonderful and friendly, views were AMAZING! Lots of whale watching from our balcony. Drinks were great! Bartender Adrian at the pool bar was a drink artist. Food was ok. Not much seasoning used, so it was pretty bland. Italian resturant was the best place for dinner, but we did end up having some wonderful food at a restaurant in the city center."

"I would give more stars if I could! Every part of the hotel and grounds were immaculate. Every staff member was professional and pleasant. The room was clean and had an incredible view."

"Yes, room was clean, but what stood out was the staff professionalism. "

"Clean, great pools, super friendly staff, great views, just all around wonderful! Will definately be back next year! "

"The property was beautiful, the food was good, the staff were helpful and friendly. We had a great time and would recommend. Already thinking about coming back. "

"Breakfast was delicious! Close to anything you need. Comfortable, clean and friendly staff. Just had one night after landing exhausted so it was perfect! "