Ratings based on 124 Verified Reviews
4.9 Room cleanliness
4.8 Service & staff
4.6 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 12 May 2024
N/A
Comment from Hotel Management
13 May 2024 by siggy, Hotel Management
Dear Anthony,What a great day it is when we receive a perfect 5 out of 5 rating about Zona Z Boutique Hotel. We’re thrilled that you had a positive experience with us. If you ever have any questions or need further assistance, feel free to reach out. We look forward to serving you again in the future!Sincerely,Siggy
by A verified traveler
Posted 8 May 2024
Staff was excellent. Access to room was convenient. Great location. Pool was nothing special, and amenities were never replaced the entire week we stayed there, but overall we were very happy with the place.
Comment from Hotel Management
8 May 2024 by siggy, Hotel Management
Dear Michael,Wow! Thank you so much for your incredibly kind words about Zona Z Boutique Hotel and for awarding us a five-star rating!!! We’re thrilled to hear about your fantastic experience with us. Your glowing feedback truly brightens our day. We’re honored to have had the opportunity to serve you.It’s customers like you who make our work so rewarding. We can’t wait to welcome you back for another wonderful experience. If there’s anything else we can do to make your visits even more special, please don’t hesitate to let us know.Once again, thank you for your support and for being a part of our community!Warmest regards,Siggy and the Entire Staff of Zona Z Boutique hotel
by A verified traveler
Posted 3 May 2024
Very clean charming property with a friendly helpful staff. The location is great because it’s close enough to all the activity and the beaches to walk but also far enough to feel a little separated from it which is nice for sleeping and relaxing. Bed is really comfortable. My one complaint is that I stayed on the ground floor and, near to my door, there’s a heavy gate that blocks the stairway to the upper floors. So every time someone comes and leaves through that gate, the noise on the ground floor apartment is quite jarring. I’d recommend a floor higher than the first one.
Comment from Hotel Management
3 May 2024 by siggy, Hotel Management
Dear Daniel,Greetings from Zona Z Boutique Hotel, Thank you for taking the time to share your feedback with us, that you enjoyed our hospitality and the hotels location . We’re delighted to see that you had a positive experience overall. Your input is important to us, and we’re committed to making any necessary improvements with the main gate will be a priority. We hope to have the opportunity to serve you even better in the future.Best wishes,Siggy
by A verified traveler
Posted 27 Apr 2024
Comment from Hotel Management
30 Apr 2024 by siggy, Hotel Management
Dear JD, Zona Z Boutique Hotel Thanks you for taking the time to leave us a five-star rating! We’re thrilled that you had a positive experience with us. If you ever have any questions or need further assistance, feel free to reach out. We look forward to serving you again in the future!Yours in Hospitality,Siggy
by A verified traveler
Posted 23 Apr 2024
The staff was very friendly, helpful, and professional. My room was clean, comfortable, with nice furnishings. I also liked the smell of the bathroom, which always had a delicious scent of honey and cinnamon.
Nothing negative to say, except that sometimes the internet wifi connection was sometimes a problem. My computer connected fine, but I kept getting messages saying the server was down and unable to connect. I figured out how to get around this, so luckily was not a big problem.
Thanks so much for all your hospitality - I hope I will be welcome back to ZonaZ on my next trip to PV.
Comment from Hotel Management
25 Apr 2024 by Siggy , Hotel Management
Dear Russell, Thank you so much for taking the time to leave such a wonderful review about Zona Z Boutique Hotel! We are thrilled to hear that you had a seamless and stress-free experience with us. Your kind words serve as a great testament to the hard work and dedication we invest in our hotel staff.Your recommendation means the world to us and we look forward to the opportunity to serve you, or any friends and family you might refer, in the future.Warm regards,Siggy
by A verified traveler
Posted 22 Apr 2024
Great place to stay! We would definitely come again.
Comment from Hotel Management
22 Apr 2024 by Siggy , Hotel Management
Hola JD, Greetings from Zona Z Boutique Hotel and we thank you for posting your review and perfect Score about us. It was a pleasure having you here with us and we look forward to your next stay with us.Make it a great day!!!Yours in Hospitality,Siggy
by A verified traveler
Posted 15 Apr 2024
Comment from Hotel Management
6 May 2024 by siggy, Hotel Management
Dear Jennifer, Hello again from Zona Z Boutique Hotel. Thank you for taking the time to leave us a five-star rating about our hotel! We’re thrilled that you had a positive experience and choosing Zona Z for your preferred accommodations in Puerto Vallarta, Romantic Zone. If you ever have any questions or need further assistance, feel free to reach out. We look forward to serving you again in the future!Sincerely,Siggy/Owner Proprietor
by A verified traveler
Posted 11 Apr 2024
Comment from Hotel Management
22 Apr 2024 by Siggy , Hotel Management
Dear Mona,Greetings from Zona Z Boutique Hotel. Your post is welcome and we thank you for Choosing us as your preferred accommodations.Yours in Hospitality,Siggy
by A verified traveler
Posted 5 Apr 2024
Absolutely great people, good service, nice rooms and a pool and convenient enough if you wait for the funicular or are fit enough to take the stairs to get quick access to the main street.
Comment from Hotel Management
22 Apr 2024 by Siggy , Hotel Management
Dear Sayantan,ZonaZ Boutique Hotel thanks you for this fantastic review about us and a perfect score of 5!! We are delighted you enjoyed our location which is close to EVERYTHING!! 2 Blocks to the beach.. We do look forward in hosting you again on your next trip back to PV,Yours in Hospitality,Siggy B
by A verified traveler
Posted 31 Mar 2024
Comment from Hotel Management
22 Apr 2024 by Siggy , Hotel Management
Dear Brett,Greetings From Zona Z Boutique Hotel, we are delighted you enjoyed your stay with us. Your rating means a lot for other Expedia guests when choosing a hotel in Puerto vallarta.Regards,Siggy
