Ratings based on 47 Verified Reviews
3.4 Room cleanliness
3.9 Service & staff
3.8 Room comfort
3.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 24 Mar 2024
Walking distance to beach and food
Comment from Hotel Management
23 Apr 2024 by Phetnikone, Hotel Management
Dear Sir. PhetnikoneWe would like to express our sincere appreciation for your kind rating and taking the time to share with us your experience, we are pleased to know that you enjoyed during your stay within our hotel Soy Local Puerto Vallarta and that our service met your expectations.Your satisfaction is our top priority, remember that we are at your disposal and look forward to welcoming you in the near future. Best regards.Manuela RomanCRM Soy Local
by A verified traveler
Posted 10 Feb 2024
Did not have the amenities promised. no proper table and chairs, no counter, no microwave. Room was dark, dirty, dingy. Broken,sharp soap dish on the shower wall (dangerous). Rust on the towels. Door hardware was micky-mouse, etc. etc. I have plenty of photos to show this and more. A complete ripoff for what I paid!
Comment from Hotel Management
16 Feb 2024 by Equipo de calidad, Hotel Management
Cordial Greetings, We thank you for sharing your experience with us, we regret that your stay within our hotel Soy local Puerto Vallarte did not meet your expectations due to the situation you presented, we understand how important it is to have the right services during a trip.We apologize for any inconvenience this caused during your stay.Remember that your opinion is valuable to us and allows us to improve. We are at your disposal, we look forward to welcoming you in the near future. Cordially yours.
by A verified traveler
Posted 5 Feb 2024 on Hotels
Everything was absolutely great cleanliness friendly, etc. I recommend that one of the best hotel great spot for everything.
Comment from Hotel Management
16 Feb 2024 by Equipo de calidad, Hotel Management
Kind regards, On behalf of the hotel Soy Local Puerto Vallarta I would like to express our sincere appreciation for your recent stay with us, thank you very much for choosing us, we hope to have you with us again. Cordially yours.
by A verified traveler
Posted 28 Jan 2024 on Hotels
by A verified traveler
Posted 23 Jan 2024 on Hotels
by A verified traveler
Posted 3 Jan 2024
by A verified traveler
Posted 3 Jan 2024
It’s a very old hotel, problems whit the water and not confortable beds. I know is a cheap hotel, but I must pay like a luxury hotel for a bedroom there.
Comment from Hotel Management
16 Feb 2024 by Equipo de calidad, Hotel Management
Cordial Greetings, Thank you for sharing your experience with us, we regret that your stay at our hotel Soy local Puerto Vallarta did not meet your expectations due to the situation you presented, we understand how important it is to have the right services during a trip.We apologize for any inconvenience this caused during your stay.Remember that your opinion is valuable to us and allows us to improve. We are at your disposal, we look forward to welcoming you in the near future. Cordially yours.
by A verified traveler
Posted 1 Jan 2024
We enjoyed our stay. The service desk was helpful. They have a good pool and a pool table near the lobby which we played and liked.
Comment from Hotel Management
16 Feb 2024 by Equipo de calidad, Hotel Management
Kind regards, On behalf of the hotel Soy Local Puerto Vallarta I would like to express our sincere appreciation for your recent stay with us, thank you very much for choosing us, we look forward to having you again with us. Cordially yours.
by A verified traveler
Posted 12 Dec 2023
by A verified traveler
Posted 6 Dec 2023
It was in a good centralized location, transportation nearby, room was good, staff was nice and stores close by.
