Krystal Grand Puerto Vallarta All Inclusive

4.5 star property
Luxury hotel on the beach, with 4 outdoor pools

Choose dates to view prices

Krystal Grand Puerto Vallarta All Inclusive overlooks the ocean, offering a perfect retreat. Guests enjoy beachfront dining, four outdoor pools, an indoor pool, on-site shopping, reflexology treatments, and special meals for children.

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • All inclusive
  • Parking available
  • Spa
  • Gym
The current price is P12,627
P15,153 total
includes taxes & fees
Dec 7 - Dec 8

Room options

Available filters for rooms
Showing 12 of 12 rooms

Deluxe Resort View Double

8.6 out of 10
Excellent
(9 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free minibar items
LED TV
Blackout drapes/curtains
Ceiling fan
Designer toiletries
  • 40 sq m
  • Resort view
  • Sleeps 4
  • 2 Double Beds

Deluxe Resort View King

8.6 out of 10
Excellent
(4 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free minibar items
LED TV
Blackout drapes/curtains
Ceiling fan
Designer toiletries
  • 40 sq m
  • Resort view
  • Sleeps 2
  • 1 King Bed

Deluxe Partial Ocean View King

8.4 out of 10
Very good
(6 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free minibar items
LED TV
Blackout drapes/curtains
Ceiling fan
Designer toiletries
  • 40 sq m
  • Partial sea view
  • Sleeps 2
  • 1 King Bed

Deluxe Partial Ocean view Double

8.0 out of 10
Very good
(13 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free minibar items
LED TV
Blackout drapes/curtains
Ceiling fan
Designer toiletries
  • 40 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds

Deluxe Ocean View King

8.2 out of 10
Very good
(10 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free minibar items
LED TV
Blackout drapes/curtains
Ceiling fan
Designer toiletries
  • 40 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

Deluxe Ocean View Double

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free minibar items
LED TV
Blackout drapes/curtains
Ceiling fan
Designer toiletries
  • 40 sq m
  • Sea view
  • Sleeps 4
  • 2 Double Beds

Jr. Suite Balcony King

Highlights

Balcony
Air conditioning
Connecting rooms available
Free minibar items
LED TV
Blackout drapes/curtains
Ceiling fan
Designer toiletries
  • 50 sq m
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

Jr. Suite Balcony Double

8.8 out of 10
Excellent
(5 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free minibar items
LED TV
Blackout drapes/curtains
Ceiling fan
Designer toiletries
  • 50 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds

Jr. Suite Jacuzzi Double

Highlights

Balcony
Air conditioning
Connecting rooms available
Free minibar items
LED TV
Blackout drapes/curtains
Ceiling fan
Designer toiletries
  • 50 sq m
  • Partial ocean view
  • Sleeps 3
  • 2 Double Beds

Jr. Suite Jacuzzi King

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free minibar items
LED TV
Blackout drapes/curtains
Ceiling fan
Designer toiletries
  • 50 sq m
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

Jr. Suite Hacienda King

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free minibar items
LED TV
Blackout drapes/curtains
Ceiling fan
Designer toiletries
  • 43 sq m
  • Sleeps 2
  • 1 King Bed

Jr. Suite Hacienda Double

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free minibar items
LED TV
Blackout drapes/curtains
Ceiling fan
Designer toiletries
  • 40 sq m
  • Sleeps 3
  • 2 Queen Beds

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About the neighborhood

Map
136 Avenida de las Garzas, Puerto Vallarta, Jal, 48333

What's nearby

  • Cathedral of Our Lady of Guadalupe - 19 min walk - 1.6 km
  • Go Karts - 19 min walk - 1.6 km
  • Paradise Adventure Park / Canopy Indio - 6 min drive - 3.1 km
  • Cruise Ship Terminal - 9 min drive - 11.1 km
  • Campo de Golf Ixtapa - 10 min drive - 2.3 km

Getting around

  • Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) - 17 min drive

Restaurants

  • ‪Fat Tony's Pizza - ‬5 min drive
  • ‪El Cochiloco - ‬5 min drive
  • ‪El Zarape - ‬5 min drive
  • ‪La Pizza House - ‬5 min drive
  • ‪La Fory Fay - ‬6 min drive

About this property

Krystal Grand Puerto Vallarta All Inclusive

Luxury all-inclusive hotel by the ocean
At Krystal Grand Puerto Vallarta All Inclusive, you can look forward to a beach bar, shopping on site, and a coffee shop/cafe. This hotel is a great place to bask in the sun with a beachfront location, beachfront dining, and free beach cabanas. Treat yourself to reflexology, a body treatment, or a Swedish massage at the onsite spa. At the 4 on-site restaurants, enjoy breakfast, lunch, dinner, kids' meals, and local and international cuisine. Enjoy the 24-hour gym, as well as activities like beach volleyball. Free in-room WiFi, with speed of 25+ Mbps, is available to all guests, along with a garden and a playground.
You'll also enjoy the following perks during your stay:
  • 4 outdoor pools and an indoor pool
  • Valet parking (surcharge), a free beach club on site, and luggage storage
  • Multilingual staff, a computer station, and beach towels
  • Concierge services, coworking spaces, and a 24-hour front desk
  • Guest reviews say great things about the helpful staff
Room features
All 451 rooms feature comforts such as laptop-compatible safes and laptop-friendly workspaces, in addition to thoughtful touches like air conditioning and free stocked minibars.
Extra conveniences in all rooms include:
  • Highchairs, children's slippers, and children's books
  • Designer toiletries, showers, and hair dryers
  • 32-inch LED TVs with premium channels
  • Balconies, a personal chef, and art supplies

All inclusive details

This hotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps

Parking and transportation

  • Covered valet parking on site (MXN 55 per night; includes in/out privileges)

Food and drink

  • 2 bars/lounges
  • 4 restaurants
  • A beach bar
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Fogo
  • Il Formaggio
  • Le Délice
  • O' West
  • Sea Fire

Things to do

  • 24-hour gym
  • 4 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Children's pool
  • Free beach club
  • Free children's club
  • Full-service spa
  • Indoor pool
  • Playground
  • Shopping

Family friendly

  • 4 outdoor pools
  • Arcade/game room
  • Art supplies
  • Beach toys
  • Children's books
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Free supervised activities for children
  • High chair
  • In-room babysitting (surcharge)
  • Indoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Guidebooks
  • Hair salon
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 7 meeting rooms
  • Business center
  • Computer station
  • Conference center (11,141 square feet of space)
  • Coworking space

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free beach cabanas
  • Garden
  • On the beach

Full-service spa

  • 5 treatment rooms
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (40 inch wide door)
  • Handrails in stairways (40 inches high)
  • Lever door handles
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • Communal living room
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Children's slippers
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch LED TV with premium cable channels

Food and drink

  • Chef service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Electrical adapters
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Window screens

Policies

Check-in

Check-in time starts at 4:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Covered valet parking fee: MXN 55 per night (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Pool access available from 7:00 AM to 9:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 18 years old are not allowed in the spa

Property is also known as

Krystal Altitud Vallarta AIl Inclusive
Krystal Altitude Vallarta AIl Inclusive
Krystal Grand Altitude Pto. Vallarta AI
Krystal Grand Puerto Vallarta All Inclusive Hotel
Krystal Grand Altitude Puerto Vallarta AIl Inclusive
Krystal Grand Puerto Vallarta All Inclusive Puerto Vallarta

Frequently asked questions

Does Krystal Grand Puerto Vallarta All Inclusive have a pool?

Yes, this property has an indoor pool, 4 outdoor pools, and a children's pool. Pool access is from 7:00 AM–9:00 PM.

How much does it cost to stay at Krystal Grand Puerto Vallarta All Inclusive?

As of Nov 18, 2025, prices found for a 1-night stay for 2 adults at Krystal Grand Puerto Vallarta All Inclusive on Dec 7, 2025 start from P 12,627.19, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Krystal Grand Puerto Vallarta All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Valet parking is available for MXN 55 per night.

What time is check-in at Krystal Grand Puerto Vallarta All Inclusive?

Check-in begins at 4:00 PM.

What time is check-out at Krystal Grand Puerto Vallarta All Inclusive?

Check-out is at 11:00 AM.

Are there all-inclusive benefits at Krystal Grand Puerto Vallarta All Inclusive?

Yes, the property is all-inclusive.

Where is Krystal Grand Puerto Vallarta All Inclusive located?

Nestled on the beach, this Puerto Vallarta hotel is within 2 mi (3 km) of Cathedral of Our Lady of Guadalupe, Campo de Golf Ixtapa, and Paradise Adventure Park / Canopy Indio. Vista Vallarta Club de Golf and El Salado Estuary State Park are also within 3 mi (5 km).

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Krystal Grand Puerto Vallarta All Inclusive Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 184 out of 447 reviews
Rating 8 - Good. 106 out of 447 reviews
Rating 6 - Okay. 78 out of 447 reviews
Rating 4 - Poor. 47 out of 447 reviews
Rating 2 - Terrible. 32 out of 447 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Evet

Liked: Cleanliness, amenities, property conditions & facilities
Staff was very efficient, room was very clean. Dinner and show on the beach was wonderful!
Stayed 1 night in Nov 2025

2/10 Terrible

Roberto Carlos

Disliked: Cleanliness
Dirty
Stayed 2 nights in Nov 2025

10/10 Excellent

Mirza Mohammad

Liked: Cleanliness, staff & service, property conditions & facilities
I don’t typically leave reviews, but this resort deserves it. The ocean views were stunning, the food was excellent, and the service throughout the resort was outstanding. The rooms, pools, and dining options were all exceptional. It’s also a wonderful place for families—our kids especially enjoyed the gaming station. Highly recommended for anyone looking for a memorable vacation Drinks were amazing.
Stayed 4 nights in Oct 2025

10/10 Excellent

Maria

Liked: Amenities
The room, the service, front beach
Stayed 5 nights in Aug 2025

10/10 Excellent

Elisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo excelente
Stayed 3 nights in Aug 2025

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room cleaning staff forgot to load our fridge with water bottles but other than that it was a great value for a very nice hotel
Stayed 2 nights in Jul 2025

10/10 Excellent

Jackson

Liked: Cleanliness, staff & service, property conditions & facilities
Beach, pool
Stayed 3 nights in May 2025

10/10 Excellent

Jocelyn

Liked: Cleanliness, amenities, property conditions & facilities
Staff was so friendly and helpful
Stayed 2 nights in Jun 2025

6/10 Okay

Bernard J

Disliked: Amenities
Ok hotel
Stayed 7 nights in Jun 2025

8/10 Good

Deronshau

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great! The food on the buffet was pretty decent but the Paella at the buffet was wonderful.The Italian restaurant ( must have a reservation) was wonderful, with good vibes, and the food was amazing! We didn’t have a chance to try the Mexican restaurant or the French restaurant, so maybe next time. The only thing I would make people aware of is that the room we were staying in the bathroom does not have a door separating it from the rest of the space. There are frosted glass doors to the shower and toilet for privacy but not a door to enclose the whole bathroom. The staff cleaned the pool every day and they refilled the mini fridge every day. The bar and lounge area are nice as well. They call you a taxi or uber for you if needed. The staff was very friendly and helpful so do not hesitate to ask for assistance or their advice.
Stayed 4 nights in Oct 2025

10/10 Excellent

Ruben

Liked: Cleanliness, amenities, property conditions & facilities
La Hacienda was a great place to enjoy our trip. Quietness is the word to better describe it. The staff were amazing and always very friendly and helpful with us.
Stayed 4 nights in Jun 2025

10/10 Excellent

Mitra

Liked: Cleanliness, staff & service, property conditions & facilities
Still excellent best location
Stayed 7 nights in Apr 2025

8/10 Good

Leonard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food was great great service from bartenders.
Stayed 7 nights in Jan 2025

2/10 Terrible

Gregory

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Pros: Very friendly pool and beach service staff. The hacienda pool waiter Carlos was absolutely amazing, constantly going above and beyond for out entire group and always maintaining a huge smile and positive attitude. Guiremo at the beach bar was also a treat to have serve us. Front desk attendants were very helpful in finding solutions to problems in the rooms which shouldn’t have ever happened at this price point. Cons: Staying at an active construction site was not disclosed. I was on the 7th floor and there was grinders and jackhammers going off at 7:00AM continuing throughout the entirety of the day, on both weekdays and weekends. Multiple of the rooms had Beatles, Moths and Bed Bugs littered throughout the rooms. Buffet food quality was mediocre at best, I was one of the few in our 15 person group that did not get sick. The A La Carte restaurant experience was terrible, 7/15 of us got the wrong order entirely and food quality was nothing better than the buffet. This “resort” was more so just a hotel. A total lack of activities for all age groups. Nearly nothing to do aside from go to the pool and beach which is an obvious expectation. Would never stay here again, and wouldn’t recommend it to anyone.
Stayed 7 nights in Oct 2025

10/10 Excellent

Dony

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and clean resort. Beach is right at the backyard. Friendly employees.
Stayed 6 nights in Mar 2025

10/10 Excellent

Ievgen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel, staff very friendly. Touch up renovation would be great, but for the price - it’s a great option.
Stayed 7 nights in Feb 2025

2/10 Terrible

Elizabeth

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Bedbugs…. We were there for 3 nights and luckily we only had one night left and I appreciate that we were moved immediately after we found the bedbugs in the middle of the night because we got woken up by a smoke alarm that was triggered in the building and saw the bedbug crawling on the bed. Staff immediately moved us to a different room and was very attentive. Unfortunately it doesn’t change the fact that there were bedbugs.
Stayed 3 nights in Jul 2025

10/10 Excellent

Pedro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was very happy there and I’ll definitely be back
Stayed 6 nights in Nov 2024

10/10 Excellent

Angelina Victoria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is so supportive, loved staying here 10/10
Stayed 4 nights in Jul 2024

8/10 Good

Nathanel Simon

Liked: Staff & service, amenities
Initial room selection was very inappropriate as there was a tremendous amount of construction being done close by due to renovations and a complex being built. Some things were also so-so in the room. Flagged the room issues with staff and got and 'upgrade': room had not been deep cleaned and visible traces of the previous stay were still visible. Turns out the last room i was given was in fact the best one and the most fitting of the reservation description I had booked several mo ths ago: It was u fortunated that i had to place several complaints to finally get what i was expectig to be set and done from the get go. Room service was ok but also sometimes forgetful on the night shift when requesting certain things. Pool area was ok. Got crowded very quick. Was at the beach most of the time due to this or went to the adult only side at the Hacienda complex when quiet and pool were needed. Bar selections are diverse, staff is very accommodating of requests for drinks. Dining experience (selected: La Catrina) was unfortunately very slow and not as authenticly mexican as initially described. Going to the old market area has proven better for views and better a la carte dining options. Food wise, buffets and all sides of the complex were very good. Regardless of the hiccups, i would book at the Krystal Grand Puerto Vallarta again.
Stayed 6 nights in Oct 2025

8/10 Good

Arturo

Liked: Cleanliness, amenities, property conditions & facilities
Food variety, nice view of the ocean.
Stayed 3 nights in Sep 2024

6/10 Okay

Acie

Liked: Staff & service
Disliked: Property conditions & facilities

Krystal Grand Resort in Puerto Vallarta.

I would rate my overall stay a 5 out of 10. The property is outdated, the bathroom is the worse I've ever seen in my life, and the food was very average. Sometimes they would have the same food at dinner that they served at lunch. The bathroom was so small that when you sat on the toilet, your head would be two inches from the wall. I was told the property was bought out, and was to be completely renovated in about a year. My stay wasn't the worse place I've ever stayed, but I certainly wouldn't stay there again. The pictures on Hotel.com did it no justice.
Smallest bathroom in history
Missing light fixtures
Outside view of Krystal Grand Resort
Stayed 4 nights in Jul 2025

10/10 Excellent

Townsend

Liked: Cleanliness, staff & service, property conditions & facilities
Great time
Stayed 3 nights in Dec 2024

10/10 Excellent

humberto

Liked: Cleanliness, staff & service, property conditions & facilities
I really like it there
Stayed 3 nights in Jun 2024

8/10 Good

Debra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice rooms. Good service. Food could be btter
Stayed 10 nights in Jan 2025