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Hotel Casa Dona Susana by Los Arcos

Property class: 3.5

Choose dates to view prices

Close to Los Muertos Pier and Playa de los Muertos, Hotel Casa Dona Susana by Los Arcos provides a terrace, a garden, and a restaurant. Free in-room WiFi and a snack bar/deli are available to all guests.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Room service
  • Housekeeping
The current price is P5,946
P7,195 total
includes taxes & fees
Sep 29 - Sep 30

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Room options

View all photos for Superior Room

A hotel room with a bed, a dining table, a television, and a wicker chair.

Superior Room

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed

A bedroom with a bed, a wooden nightstand, a dresser, and a mirror.

Standard Room, 1 King Bed

8.0 out of 10
Very good
(76 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

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About the neighborhood

Located near the beach, Hotel Casa Dona Susana by Los Arcos is in Romantic Zone, a neighborhood in Puerto Vallarta. Cruise Ship Terminal and Nayar Vidanta Golf are worth checking out if an activity is on the agenda, while those wishing to experience the area's popular attractions can visit VidantaWorld and Los Arcos. Vallarta Zoo and Splash Water Park Vallarta are also worth visiting. Take an opportunity to explore the area for water adventures such as scuba diving and other activities like golfing. Visit our Puerto Vallarta travel guide
Map
Manuel M Dieguez No 171, Puerto Vallarta, JAL, 48380

What's nearby

  • A narrow street lined with shops and signs, including a prominent 'Habanos' sign.
    Olas Altas Street
    1 min walk - 0.1 km
  • A coastal city with a beach, numerous buildings, and mountains in the background.
    Playa de los Muertos
    2 min walk - 0.2 km
  • A rocky beach with waves at sunset.
    Olas Altas Beach
    2 min walk - 0.2 km
  • A cable-stayed bridge with a central tower, pedestrian walkway, and boats in the water.
    Los Muertos Pier
    2 min walk - 0.2 km
  • A bridge with a sign reading 'Isla Riquelme Centro comercial, cultural y artesanal' leading to a commercial area with palm trees and buildings.
    Cuale Island
    5 min walk - 0.5 km

Getting around

  • Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR)
    29 min drive

Restaurants

  • Pancho's Takos
    2 min walk
  • Margarita Grill
    2 min walk
  • Tuna Azul
    1 min walk
  • Republic
    2 min walk
  • Daiquiri Dick's
    3 min walk

About this property

Hotel Casa Dona Susana by Los Arcos

  • Hotel near Playa de los Muertos
  • Located close to Los Muertos Pier and Malecon, Hotel Casa Dona Susana by Los Arcos provides a terrace, a garden, and a restaurant. Free in-room WiFi and a snack bar/deli are available to all guests.
  • You'll also enjoy the following perks during your stay:
    • An outdoor pool
    • An elevator, concierge services, and a porter/bellhop
    • Wedding services, a 24-hour front desk, and tour/ticket assistance
    • Smoke-free premises and multilingual staff
    • Guest reviews give top marks for the pool, helpful staff, and location
  • Room features
  • All guestrooms are individually decorated, and boast comforts such as premium bedding and air conditioning, as well as perks like free WiFi and safes.
  • More conveniences in all rooms include:
    • Bathrooms with showers and free toiletries
    • LED TVs with cable channels
    • Wardrobes/closets and daily housekeeping

All inclusive details

  • All-inclusive room rates at Hotel Casa Dona Susana by Los Arcos are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

  • Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

  • All buffet meals, snacks, and select beverages included

Activities and facilities/equipment

  • All onsite activities and use of facilities and equipment are included.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limited onsite parking

Food and drink

  • A restaurant
  • Snack bar/deli

Things to do

  • Outdoor pool

Conveniences

  • 24-hour front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Garden
  • Terrace

Accessibility

  • Elevator

More

  • 4 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LED TV with cable channels

Food and drink

  • Room service

More

  • Air conditioning
  • Individual decor
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: noon
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests who book an all-inclusive rate plan will receive all meals and drinks at the restaurants and bars located at the hotel next door.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

This property welcomes adults only
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 10 AM to 10 PM
Construction is underway at a neighboring building and there may be noise disturbance from the construction work

Frequently asked questions

Does Hotel Casa Dona Susana by Los Arcos have a pool?

Yes, this property has an outdoor pool. Pool access is from 10 AM–10 PM.

How much does it cost to stay at Hotel Casa Dona Susana by Los Arcos?

As of Sep 8, 2026, prices found for a 1-night stay for 2 adults at Hotel Casa Dona Susana by Los Arcos on Sep 29, 2026 start from P5,946, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Casa Dona Susana by Los Arcos pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Limited spots are available.

What time is check-in at Hotel Casa Dona Susana by Los Arcos?

Check-in start time: 3:00 PM; Check-in end time: noon.

What time is check-out at Hotel Casa Dona Susana by Los Arcos?

Check-out is at noon.

Are there all-inclusive benefits at Hotel Casa Dona Susana by Los Arcos?

Some rate plans available at this property are all-inclusive.

Where is Hotel Casa Dona Susana by Los Arcos located?

Located in Romantic Zone, this beach hotel is steps from Olas Altas Street, Playa de los Muertos, and Los Muertos Pier. Malecon and Bay of Banderas are also within 1 mi (2 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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