Puerto Vallarta Vacation Rentals

"The hotel is wonderful and the staff is amazing! The food is presented beautifully and it is delicious! Overall, we had a 5 star experience! "

"Id go back. "

"Excellent menu. AC was good"

"Check in was extremely slow. I asked for 2 rooms together they did not accommodate despite me asking for this way ahead of time. Although I know it's not guaranteed it was still annoying. The family room was spacious. The service is average. Workers seem to be bothered by having to work. Food is not good at all. There is no restaurant that is always open. The restaurant times are very confusing because they all have different hours. Despite room service being 24 hours and the hotel being all inclusive it doesn't mean you can get room service whenever you want. ROOM SERVICE IS ONLY INCLUDED ONCE PER DAY. I find this to be dumb and they should make it clear when booking. If you need water and don't like drinking from the refillable water fountain make sure to bring your own bottled water. They do not provide any bottled water. The mini fridge is only refilled once daily and again you can not order extra drinks through room service. The only positive thing is that they do have multiple activities a day. Overall I wouldn't recommend staying here. I have stayed at hotels with better food and better service. "

"Great staff, clean room, good a/c, fantastic breakfast every day."

"This place was so amazing and far exceeded my expectations! Would come back in a heartbeat "

"We heard that the property was being renovated and I hope that's true. We were there for 3 weeks and really could have used a fridge. Also, the showers drain kept bubbling up every couple days even after we had them clean it out and add a chemical. Plumbing should be the first thing renovated. We really enjoyed the pleasant staff and the location is the best in PV. The old world charm of the place is part of a wonderful experience."

"Functional and serves its purpose. Great location. We saw lots of birds and other wildlife and the beach is very close by."

"Excellent location"