Ratings based on 981 Verified Reviews
4.6 Room cleanliness
4.6 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 4 Jun 2024
Great hotel staff, clean and well maintained hotel and room, very good location, short walking distance to Malecon and Romantic zone, lots of dining options nearby. Many small shops and vendors in close proximity to hotel. Easy to take a taxi or bus within a block or two from hotel.
Comment from Hotel Management
4 Jun 2024 by Benedicto Rodriguez, Hotel Management
Thank you for your rating, it motivates us to continue striving in the service towards our guests, I will send it to our collaborators, it motivates them to strive in their work.
by A verified traveler
Posted 4 Jun 2024
Great property, very friendly and helpful staff. Had amazing and delicious breakfast. Very convenient location.
Comment from Hotel Management
4 Jun 2024 by Benedicto Rodriguez, Hotel Management
Thank you for your rating, it motivates us to continue striving in the service towards our guests, I will send it to our collaborators, it motivates them to strive in their work.
by A verified traveler
Posted 2 Jun 2024
This place was great. Good location. Safe convenient
Comment from Hotel Management
4 Jun 2024 by Benedicto Rodriguez, Hotel Management
Gracias por su calificación, nos motiva a seguir esforzandonos en el servicio hacia nuestros huéspedes.
by A verified traveler
Posted 31 May 2024
Comment from Hotel Management
4 Jun 2024 by Benedicto Rodriguez, Hotel Management
Thank you for your rating, it motivates us to continue striving in service to our guests.
by A verified traveler from Huntington Park
Posted 30 May 2024
Comment from Hotel Management
31 May 2024 by Benedicto Rodriguez, Hotel Management
Thank you for your rating, it motivates us to continue improving our service to our guests.
by A verified traveler
Posted 27 May 2024
Kind and friendly staff, nice hotel
Comment from Hotel Management
28 May 2024 by Benedicto Rodriguez, Hotel Management
Thank you for your opinion, for us it is very important, it motivates us to continue striving to our work, our collaborators will arrive at your service with our hosts.
by A verified traveler
Posted 27 May 2024
El hotel esta bien para una noche o estancias cortas, tiene muy buena ubicacion, las camas son comodas y el staff es MUY amable. Lo unico malo es que queda muy cerca de la catedral y se escuchan campanadas muy seguido y se escucha mucho dentro del cuarto, incluso muy temprano por las mañanas, tambien se escucha mucho el ruido de pasillos y cuartos
Comment from Hotel Management
28 May 2024 by Benedicto Rodriguez, Hotel Management
Gracias por su opinión, para nosotros es muy importante nos motiva a seguir esforzándonos en nuestro trabajo, la hare llegar nuestros colaboradores los anima en su servicio hacia nuestros huéspedes.
by A verified traveler
Posted 24 May 2024
Love everything. Recommended to everybody, I know
Comment from Hotel Management
24 May 2024 by Benedicto Rodriguez, Hotel Management
Thank you for your opinion, for us it is very important, it motivates us to continue striving for service towards our guests.
by A verified traveler
Posted 23 May 2024
Excellent breakfast and very clean rooms and great customer service
Comment from Hotel Management
24 May 2024 by Benedicto Rodriguez, Hotel Management
Thank you for your opinion, for us it is very important, it motivates us to continue striving for service towards our guests.
by A verified traveler
Posted 22 May 2024
Hotel was very near to the Malecon and the beginning part of downtown Puerto Vallarta. The Hotel was very private and welcoming.
Comment from Hotel Management
22 May 2024 by Benedicto Rodriguez , Hotel Management
Thank you for your opinion, for us it is very important, it motivates us to continue striving to serve our guests.
