Ratings based on 964 Verified Reviews
3.8 Room cleanliness
3.7 Service & staff
3.3 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 13 May 2024
Magnificent location. Beautiful property. So convenient. Pool was romantically enchanting. Restaurant was wonderful. So popular too. One of two in only a few blocks walk. Lively setting and kind staff. The building is homey and with an Hacienda setting.
by A verified traveler
Posted 29 Apr 2024
It smells really bad in the room couldn’t sleep for the first night I reported to the office.
by A verified traveler
Posted 24 Apr 2024
by A verified traveler
Posted 17 Mar 2024
Authentic mexican accommodation with pool, restaurant and bar. We keep going back for our base to explore what the puerto vallarta area has to offer!
by A verified traveler
Posted 17 Mar 2024
Second stay in 2024. First stay was given 2 twin beds… this trip reserved one double. Was given two twins again. The hotel says they have WIFI… it just isn’t true! If you sit in the lobby you can get it. Anywhere else on property, good luck! My TV didn’t work more than 3 minutes before “Lost Signal” appears. The hotel is very basic and I knew it… but basic services that are listed need to really be provided.
by A verified traveler
Posted 12 Mar 2024
by A verified traveler
Posted 10 Mar 2024
Quaint, great location.
by A verified traveler
Posted 7 Mar 2024
Very old authentic Mexican property, great history. Fantastic Staff. love this quaint hotel
by A verified traveler
Posted 23 Feb 2024
Our room was very basic. The room with the WC was difficult to get in to. The WC and shower doors did not close. No window in room. The wardrobe had a offensive off gassing smell. No hooks for towels.
by A verified traveler
Posted 22 Feb 2024
