Ratings based on 89 Verified Reviews
4.3 Room cleanliness
4.3 Service & staff
3.9 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 6 Apr 2024
The front staff was awesome! Rooms had everything that we could think of. The infinity pool was perfect for sipping cervaisas.
by A verified traveler
Posted 12 Mar 2024 on Hotels
Room was clean and love the pool and hot tub located in a nice area the staff super friendly and helpful
Comment from Hotel Management
12 Mar 2024 by MARTIN, Hotel Management
THANK YOU VERY MUCH FOR YOUR COMMENTS JOHN, WE HOPE TO HAVE YOU AGAIN AT THE HOTEL SOON
by A verified traveler
Posted 9 Mar 2024
The location of the hotel is great...it is right on the beach close to the Malecon. the upper floor pool is also great, but only 7 lounge chairs, which fill up quickly and then people leave for most of the day with their towels still on the lounger.
The room we had was small and under equipped for cooking.
Comment from Hotel Management
10 Mar 2024 by MARTIN, Hotel Management
THANKS
by A verified traveler
Great location
Posted 24 Feb 2024 on HotelsThe staff were wonderful, the location was excellent & the roof top pool & restaurant were very enjoyable areas to spend time & look out over the beach & the bay. Our room was a modern & comfortable kitchenette on the ground floor, sadly though without any windows. We were happy to be on ground level because the elevator was out of order for our 2-wk stay.
Comment from Hotel Management
10 Mar 2024 by MARTIN, Hotel Management
THANK YOU VERY MUCH FOR YOUR VISIT KEITH, A DEEP APOLOGY FOR THE ELEVATOR OUT OF SERVICE
by A verified traveler
Posted 3 Feb 2024
Lower rooms no view
Comment from Hotel Management
10 Mar 2024 by MARTIN, Hotel Management
THANKS
by A verified traveler
Posted 29 Jan 2024
Great staff, clean hotel, great, quality food, bed was comfortable, ocean view is beautiful, restaurants all close by, beach access is great
Comment from Hotel Management
10 Mar 2024 by MARTIN, Hotel Management
THANKS
by A verified traveler
Posted 1 Jan 2024
we stayed for a week. Loved the upstairs sundeck with pool and jacuzzi. Rooms were clean and well laid out. Staff was very helpful. I would stay here again.
by A verified traveler
Posted 29 Dec 2023 on Hotels
Comment from Hotel Management
30 Dec 2023 by Sergio Solorio , Hotel Management
Dear customer, thank you very much for your rating. Att. the management
by A verified traveler
Posted 11 Dec 2023
Rooftop pool view was absolutely amazing. Front desk staff and cleaning staff were friendly. However the cleaning staff wouldn't always come, which we didn't really care about the the towels or the bed, but when they didn't come we didn't get coffee or bottled water, so you really didn't know what to expect day to day. Very walkable location. Would stay again.
by A verified traveler from Dove Canyon
Posted 9 Dec 2023
The breakfast in morning on covered balcy with a great view of ocean.
