Ratings based on 1,747 Verified Reviews

4.5 out of 5
88% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Posted 12 Jun 2024
To be fair, the hotel itself is fine, breakfast and pool are good, but the staff isn't too nice compared with the recent IHG hotel we stayed recently in Santo Domingo. Especially the overnight person, who wasn't helpful and not polite.
5 out of 5
by A verified traveler

Posted 11 Jun 2024
when check in, I was moved to Holiday Inn Suites, both are very, very nice properties. Staff is very helpful and “Amable”
1 out of 5
by A verified traveler

Posted 10 Jun 2024
Checked in, no power and no ac, was pitch black, I was sweating, I literally just left. Was a joke.
5 out of 5
by A verified traveler

Posted 9 Jun 2024
This our 3 or 4 time staying at this hotel . It’s very nice , clean , staff if great . Overall it’s a beautiful hotel . This time we had our reservation at the other holiday inn and when we were going to check in, they offered us to stay at the holiday inn and suits.
5 out of 5
by A verified traveler

Posted 8 Jun 2024
Clean and shiny. Everything was in tip top shape.
1 out of 5
by A verified traveler

Posted 7 Jun 2024
They don’t clean rooms every day
5 out of 5
by A verified traveler

Posted 5 Jun 2024
Friendly
5 out of 5
by A verified traveler from Fort Worth

Posted 3 Jun 2024
Nice hotel near airport
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 2 Jun 2024
5 out of 5
by A verified traveler

Posted 31 May 2024
Our flight got cancelled, definitely a great pick due to its distance to the airport and our breakfast was included