Ratings based on 39 Verified Reviews

3.7 out of 5
78% of guests recommend
4.2 Room cleanliness
3.8 Service & staff
3.8 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler from ALAJUELA

Posted 1 Jun 2023
excellent location. And the hotel was great!! Very clean and good breakfast as well. Highly recommend the hotel!
1 out of 5
by A verified traveler

Posted 28 Sep 2022
DO NOT STAY HERE read at bottom for English. No se quede aquí Este hotel llamado el parador del Gitano es una estafa donde tiene un pésimo servicio al cliente y aparte te roban las pertenencias , estuve hospedada con mi familia esposo u hija el día 23 al 25 del septiembre 2022 donde fui hurtada por los propios empleados que son los únicos que tienen llaves de las recámaras me robaron mis pertenencias de finito a mente no recomiendo este lugar la comida es repetitiva y no tienes elección esto es una estafa la administradora es una grosera y no tiene nunca argumento para lo que dice solo es una mala atención con los extranjeros que quiere robarles tantos en los costos que tiene el hotel , investigue antes de adquirir el servicio. Del hotel y miren los comentarios u los casos que an pasado ahí This hotel is a scam. it has terrible customer service and apart from that they steal your belongings, I was staying with my family September 23 to 25, 2022 where our stuff was stolen by the employees themselves who are the the only ones who have keys to the bedrooms they stole my belongings. There is no security or cameras so the owner says it’s your fault. I do not recommend this place at the food is terrible and you have no choice this is a scam the owner is rude and never has an argument for what she says it's just bad attention. With employees who want to steal. Be very cautious before even considering this terrible “hotel.” There’s is no security for your belongings.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 8 Feb 2022 on Hotels
3 out of 5
by A verified traveler

Posted 8 Feb 2022
The hotel was ok. Be aware there is not hot water in the shower or the sink. Staff was friendly and the breakfast was nice.
3 out of 5
by A verified traveler

Posted 2 Aug 2021 on Hotels
The hotel was ok. I was expecting a lot more . Very dissatisfied with the service and with the appearance of the room.
4 out of 5
by A verified traveler

Posted 15 Feb 2021
El hotel está bien ubicado!, el único problema es que solicitamos la factura, y por más que insistimos aún no la han enviado, seguimos a la espera.
Comment from Hotel Management
16 Feb 2021 by anonimo, Hotel Management
comentario anonimo imposible emitir factura
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 25 Sep 2019 on Orbitz
4 out of 5
by A verified traveler

Great little hotel with great service

Posted 31 Oct 2018 on Hotels
Great hotel. The service was excellent. The only bad thing was that they didn't have hot water in the rooms.
5 out of 5
Recommended
for Everyone
by A verified traveler from Medellin, Colombia

WONDERFUL TIME

Posted 28 Feb 2015
Pros: The setting was beautiful the staff very attentive the area is very hot but the hotel rooms were air conditioned and i wonderful breeze blew through
Cons: nothing
Location: This is for people looking for a stop on the way from Medellin to Bogota as well as people visiting Hacienda Napoles Escobar's farm a animal park
I can't tell you what a plesant experience this was for my wife and I. We look forward to going back just to enjoy the Hotel and staff
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 4 Feb 2024 on Hotels