Ratings based on 14 Verified Reviews
4.2 Room cleanliness
3.8 Service & staff
3.8 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 8 Jan 2024
Comment from Hotel Management
9 Jan 2024 by The Hotel Management, Hotel Management
Thank you for staying in our Hotel and we appreciated your reviews.
by A verified traveler
Posted 4 Jan 2020 on Wotif
Beautiful, clean little hotel . Bargain for $30.00.
It’s just unfortunate that phone line in the room wasn’t fixed . Owner should look into it as it’s annoying to walk up and down the stairs everytime you need something. Staff are very , very accommodating.
Comment from Hotel Management
16 Jan 2020 by Rosario, Hotel Management
Sorry to hear this, but we appreciate your review. Very unfortunate that it was during your stay that the cable line was broken. Upon knowing we have it fixed already. We (with the staff) are very happy that you appreciate our service to you.
Thank you for staying with us! and hope to see you again!
by A verified traveler
Posted 30 Dec 2019
Staff are Friendly but poor service. Sink not working will we gave to carry heavy lauggage coz no elevator. No restaurant near. House keeping not good we gave to ask all the time our towel toilet paper. Not happy.
Comment from Hotel Management
2 Jan 2020 by Chato, Hotel Management
We are sorry that you feel that, upon asking our staff what had happened, they reported that you haven't told us that you were asking for a make-up-room before you left for your tour, and in case you forgot to tell, we have a door-sign card that you can put inside the door knob for us to know that you wanted a make-up-room. basic needs such as towel and toilet paper is readily available at the Front Office
Our staff is doing everything they can to make every guest's stay comfortable.
Meantime, please say regards to your father. your dad is already a friend of the staff, they even had pictures with them.
Again, we are sorry that you feel unhappy.
Best Regards,
by A verified traveler
Two thumbs up...
Posted 1 Sep 2019 on HotelsThe ambiance of the hotel was very nice. Room was very spacious and clean. Staff are very helpful and service is great. Overall our stay with Villa de Sierra Vista was superb...
Comment from Hotel Management
1 Sep 2019 by Rosario, Hotel Management
Thank you for your reviews, our pleasure to be of service to you sir, Hope to see you again.
Best Regards,
VSV Team
by A verified traveler
Posted 9 Aug 2019 on Hotels
Comment from Hotel Management
15 Aug 2019 by Chato, Hotel Management
We appreciate your reviews. We are happy to be of service to you.
See you soon.
by A verified traveler
A quite and relaxing stay.
Posted 14 Feb 2019 on HotelsVery clean hotel and relaxing stay at Villa de Sierra Vista. Simple breakfast with coffee and juice. The only issue we had is that the WiFi did not work in the lower level where our room was. We had to go to the lobby area to use the WiFi.
Overall a good experience with friendly staff.
Comment from Hotel Management
20 Feb 2019 by Chato, Hotel Management
Thank you for your reviews, your feedback will help us improve our services to our valued guests.
and so we are glad to tell you that we have resolved the issue about the internet. We are now at 50mbps and putting our access point for the whole building.
Hope to be of service to you again.
Best Regards
by A verified traveler
Posted 8 Oct 2018 on Hotels
by A verified traveler
Posted 23 Apr 2018 on Hotels
by A verified traveler from bangkok thailand
Overlooking the mangroves, single room was poor
Posted 1 Oct 2016I arrived early fresh from the previous hotel. The receptionist said check in time is 2pm although this is not mentioned in my expedia itenary. I waited in the lobby while the receptionist played loud religious music in a self congratulating manner. My single room was not upstairs with a great view of the mountains, no it was in the basement. A small bare cell like room, the bed was medium comfort, the bathroom average for philippines. There was a big storm that shutdown the electricity,wifi and even one of the mobile telephone companies. The hotel was sort of slightly classy but was spoilt by ungenerous attitudes and poor customer care. At night it was exceedingly peaceful, you will get a good sleep, if you dont mind the bed. Next the breakfast, again the mean spirit showed, the included breakfast was a barebones meal, cold egg, a few slices of scrappy palawan sliced bread, old tasting brewed coffee. you were encouraged to upgrade to a paying breakfast. I left nearly all of it despite being hungry. I do not revommend the single rooms at all, although the doubles look better and are upstairs, i guess. I hated staying here, mean petty management and annoying receptionist. I was very glad to leave.
Recommended
for Everyoneby A verified traveler from CA
Comfortable,far from city/activity
Posted 10 Apr 2016Comfortable but had to cut stay short to catch a ride to el nido,to get to Coron Is...will stay PP much longer
