Ratings based on 95 Verified Reviews
4.0 Room cleanliness
4.1 Service & staff
3.7 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler from Vacaville
Posted 1 Jun 2024
Airport pick up was not readily available, takes a long time to pick up service phone. Some staff were not service oriented. Doorman was consistent in opening and closing doors. We did not receive a welcome drink, while some guest received welcome drink as observed.
by A verified traveler
Posted 25 Apr 2024
Staff was friendly
by A verified traveler
Posted 4 Mar 2024 on Ebookers
Nice hotel’friendly staff’good dining options’near to the mall(shopping center)would stay again’helped me out with transfers to El Nido‘very good❤️
by A verified traveler
Posted 14 Feb 2024
Very good
by A verified traveler
Posted 2 Jan 2024
My family is grateful for an exceptional service we received during our stay at Citystate Asturias Palawan, from the front desk to the tour coordinator, all were very professional, cordial, and have excellent customer service.
The rooms are spacious and clean. The free big breakfast was a life saver for the all-day Puerto Princesa tours.
by A verified traveler
Amazing
Posted 25 Dec 2023 on HotelsEasy booking , nice place
by A verified traveler
Stop over
Posted 15 Dec 2023 on HotelsNice stay
by A verified traveler
Posted 13 Dec 2023 on Hotels
by A verified traveler
Posted 1 Dec 2023 on Hotels
The hotel staff were very courteous and accommodating. Excellent customer service from frontdesk to restaurant to room service.
The hotel though is a bit old and the blanket is a thin sheet. No duvet. But room is generally clean. What I didn’t like was the AC. It was too noisy and when it reaches the desired temp, the motor shuts off and makes like a banging sound that wakes me up multiple times at night. I really couldn’t sleep well. The CR exhaust is also loud.
by A verified traveler
Posted 20 Nov 2023
Safety, friendly staff ,free breakfast,and big rooms
