Ratings based on 20 Verified Reviews

3.9 out of 5
70% of guests recommend
4.1 Room cleanliness
3.9 Service & staff
3.9 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Posted 15 May 2019
Comment from Hotel Management
23 May 2019 by Citadel, Hotel Management
Hi, Thank you very much and I hope to see you again guys in the future. Regards, Citadel
5 out of 5
Recommended
for Everyone
by A verified traveler from uk

Lovely stay

Posted 7 Sep 2018
Great hotel not far from the airport. Rooms are really clean. Cool air con and fridge in room. Really nice pool and bar area, good wifi. The staff are so friendly and helpful, booking transport to El Nido and giving us tips for while we are there. Definitely recommended!
4 out of 5
by A verified traveler from Tokyo

Good for big family

Posted 25 Jul 2018
It was great for big family vacation. Breakfast was traditional but also good.
5 out of 5
by A verified traveler

Perfect

Posted 10 Apr 2018 on Hotels
This hotel is off the main drag and located in a quiet neighborhood. No worry, it’s close to Robinson Mall, but who needs it when the little restaurant here will rock your world. The bar? Pool, and nightly rock videos make this an amazing stay. Add fast laundry service, an amazing staff, and fast WiFi and you won’t want to leave.
Comment from Hotel Management
11 Apr 2018 by Citadel, Hotel Management
Thank you very much. I hope to see you again. Soon
2 out of 5
by A verified traveler

Posted 29 Jul 2017
Far away from the main part of the city. If you're staying a few days stay at a better place
3 out of 5
Recommended
for Everyone
by A verified traveler from USA

Nice pool, atmosphere

Posted 13 Feb 2016
Pros: Price, pool
Cons: The menu needs a bit more variety
Location: Tours, can walk to a beach or rent a motorbike, take a trike to town and Robinson Mall
Citadel is a nice lady. Her workers are good when she's around, but not so helpful or friendly when she's not around, unfortunately. The girl who cleaned the rooms was great. Location was odd, but the place was good for the price. They arrange tours from the hotel, so it's easy to get out there to see the sites. The pool is cleaned every morning. A good place to stay for the price, for sure! Alo good to meet other travelers.
3 out of 5
by Kristopher

This traveler left a rating score only Posted 23 Jan 2016 on Hotels
4 out of 5
Recommended
for Couples
by A verified traveler from Pennsylvania USA

Worth the Price

Posted 19 Dec 2015
Pros: Location and pricing.
Cons: Better organized excursions.
Location: Not too far from the airport and Robinson's Mall.
This hotel is small but well managed. The staff was friendly and eager to please.
5 out of 5
by Zyra

Posted 26 Sep 2015 on Hotels
we were picked up at the airport by the owner herself and was greeted with a warm welcome. Then she bought us to the souvenir shop so we can check the prices and we can budget our pasalubong but then we ended up buying pasalubong right away hehe... Room - was cosy and I slept well even if I'm on the top part of the bunk bed. Pool - clean and well maintained. Bathroom - enough size and warm water is working great. Ambience - relaxing, quiet. Staff - friendly and accomodating. Location - near the airport and the city. But it's not within the highway. So you can enjoy the peace of the province and the perks of the city. I'm definitely coming back.
4 out of 5
by vincent

This traveler left a rating score only Posted 22 Jul 2015 on Hotels