Ratings based on 432 Verified Reviews

4.1 out of 5
83% of guests recommend
4.3 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler

Posted 26 Apr 2024
Half of everything's under construction. Place doesnt look kept up, food is terrible and has no flavor. I was given a 3-cheese grilled panini with no cheese and was expected to pay until i pointed out there was no cheese. The burger is essentially lumpia meat, yes with carrots and onions. The pizza sauce tastes like paste, they serve wings with that same sauce and no others available. Just order Grab. I booked the water villa for $500 a night, which is very expensive in the Philippines and the view was dirty. Volleyball area is run down, internet was slow and choppy so forget about checking your bank, doing work or attempting to log in to ANY secure network. I couldnt even login to my google TV. I was told it was the provider's fault. For a resort, there was nothing to do so we rented a motorcycle and went island hopping. Only good part was there was a business convention here so i was only able to book one night (place isnt huge).
5 out of 5
by A verified traveler

Posted 8 Apr 2024
Excellent
4 out of 5
by A verified traveler

Posted 29 Mar 2024
The staff are all excellent. The food in the restaurant was for the most part excellent. Pasta seems to be their specialty. Caesar salad was great Watch out for the entry into the pool its extremely slippery, and despite warning people we saw many people take hard falls in shallow water. The locals say this is the best facility in Puerto Princesa. Honda Bay was the best tour
5 out of 5
by A verified traveler

Posted 11 Mar 2024
All inclusive resort with everything a traveler needs in one place. Very friendly workers above and beyond service provided. The food was delicious and the entertainment, pool, room, view, & sandbar were amazing. If I can afford to, I would go back again. I will definitely recommend to my family and friends.
4 out of 5
by A verified traveler

Posted 5 Mar 2024
Beautiful Property nice swimming pools nice atmosphere. Great service. Nice rooms not a very good selection of food.
5 out of 5
by A verified traveler from San Jose

Posted 25 Feb 2024
Stayed at the water villa and it was nice and quiet. Able to relax and just enjoy the ocean. Went Kayaking to the sandbar and it was a fun experience. Highly recommend and will book again
4 out of 5
by A verified traveler

Posted 10 Feb 2024
Staff are very friendly . Excited was out of spring and creaky. Bathroom faucet needs repair , it was leaking when you wash your hand . Nice and safe place to stay
1 out of 5
by A verified traveler

This traveler left a rating score only Posted 31 Jan 2024 on Hotels
5 out of 5
by A verified traveler

Posted 30 Jan 2024
Excellent. Only issue the shower drained slow so the water came in to rest of the bathroom. Highly recommended
3 out of 5
by A verified traveler

Posted 30 Jan 2024
On a positive note our room was lovely. On the down size the are building a a massive extension to the hotel next door. Work is from 8-8. We only stayed for one night, so it wasn’t an issue, we were also place right next door to the construction site. Work will be continuing for some time, so check before you book, especially if staying for more than a night. Hotel felt a little tiered but still nice. We stayed at a number of hotels during our trip, but this wasn’t up there I’m afraid, I found staff at the smaller non-chain hotels to be far more helpful. Nice but not memorable. If however you are looking for large clean safe hotel with large pool, it could be for you.