Ratings based on 1,000 Verified Reviews
4.0 Room cleanliness
4.1 Service & staff
3.7 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
by A verified traveler from Canton
Posted 8 May 2024
The staff was hospitable
Comment from Hotel Management
9 May 2024 by Yuliana Ventura, Hotel Management
Dear Subhankar,Thank you for choosing Blue Bay Villas Doradas to spend your holidays, and for taking the time to share your experience. We are happy to hear you have enjoyed your holidays and the services we offer. We hope to welcoming you back. Yours sincerely,Yuliana Ventura
by A verified traveler
Posted 8 May 2024
It was very clean, staff and food were great! I enjoyed my stay and would go there again.
Comment from Hotel Management
8 May 2024 by Yuliana Ventura, Hotel Management
Dear Stephanie,Thank you for choosing Blue Bay Villas Doradas to spend your holidays, and for taking the time to share your experience. We are happy to hear you have enjoyed your holidays and the services we offer. We hope to welcoming you back. Yours sincerely,Yuliana Ventura
by A verified traveler
Posted 7 May 2024
Comment from Hotel Management
9 May 2024 by Yuliana Ventura, Hotel Management
Estimado Jorge,Muchas gracias por haber elegido BlueBay Villas Doradas como su destino vacacional.Muchas gracias por su valoración, esperamos que nos permita darle la bienvenida y poder cambiar su percepción.Saludos,Yuliana Ventura
by A verified traveler
Posted 5 May 2024
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Comment from Hotel Management
5 May 2024 by Yuliana Ventura, Hotel Management
Estimado Surajit,Muchas gracias por elegir BlueBay Villas Doradas como su destino de vacaciones.Muchas gracias por su valoración, lamentamos nos haber llenados sus expectativas.Saludos,Yuliana Ventura
by A verified traveler from Indianapolis
Posted 29 Apr 2024
The pool is nice.
Comment from Hotel Management
29 Apr 2024 by Yuliana Ventura, Hotel Management
Dear David,Thank you for choosing Blue Bay Villas Doradas to spend your holidays, and for taking the time to share your experience. We are happy to hear you have enjoyed your holidays and the services we offer. We hope to welcoming you back. Yours sincerely,Yuliana Ventura
by A verified traveler
Posted 28 Apr 2024
This stay wasn’t terrible, but I do feel like the hotel should be updated a bit more. The outlets didn’t work. The phone in the room didn’t work so we couldn’t call guest services. And they served up cheap liquor… and it needs more amenities…
Comment from Hotel Management
28 Apr 2024 by Yuliana Ventura, Hotel Management
Dear Khynisha, We thank you so much for having selected BlueBay Villas Doradas to spend your holidays. On behalf of the entire staff of our hotel we want to thank you for sharing your comments and highlight each point of improvement and good things experienced, we are working hard to increase our service quality in order to offer a service that exceeds the expectations of our customers. At the same time we want to apologize for the inconveniences you have experienced during your stay. We consider your comments as a good opportunity of improvement. Our expectation is to have our entire customer back to the resort every year for that reason working on the customer’s reviews and solve is very important for us. Thank you once again for your review. Best regardsYuliana Ventura
by A verified traveler
Posted 26 Apr 2024
Good place
Comment from Hotel Management
26 Apr 2024 by Yuliana Ventura, Hotel Management
Dear Lissette,Thank you for choosing Blue Bay Villas Doradas to spend your holidays, and for taking the time to share your experience. We are happy to hear you have enjoyed your holidays and the services we offer. We hope to welcoming you back. Yours sincerely,Yuliana Ventura
by A verified traveler
Posted 10 Apr 2024
Comment from Hotel Management
12 Apr 2024 by Yuliana Ventura, Hotel Management
Estimada Janelly,Muchas gracias por haber elegido BlueBay Villas Doradas como su destino de vacaciones.Lamentamos muchos no haber cumplido con sus expectativas, Esperamos nos brinde la oportunidad de recibirlos una vez mas.Saludos,Yuliana Ventura
by A verified traveler
Posted 4 Apr 2024
Food not good. Rooms are old. Poor hot water. Drainage at bath tub very bad. Air condition with too much noise.
Very cooperative and helpful staff.
Room 2104.
Comment from Hotel Management
4 Apr 2024 by Yuliana Ventura, Hotel Management
Dear Edwin,We thank you so much for having selected BlueBay Villas Doradas to spend your holidays. On behalf of the entire staff of our hotel we want to apologize for all the inconveniences you have experienced during your stay. We consider your comments as a good opportunity of improvement, our expectation is to have our entire customer back to the resort every year for that reason working on the customer’s reviews and solve is very important for us. So we share all the reviews with our executives staff in order to correct and prevents situations. Best regards.Yuliana Ventura
by A verified traveler
Posted 3 Apr 2024
Comment from Hotel Management
4 Apr 2024 by Yuliana Ventura, Hotel Management
Estimada Sonia,Muchas gracias por haber elegido BlueBay Villas Doradas y por su puntación.Esperando poder darle la bienvenida pronto.Saludos Yuliana Ventura
