Ratings based on 676 Verified Reviews

3.9 out of 5
4.2 Room cleanliness
4.1 Service & staff
3.9 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 20 May 2024
Everything was great
Comment from Hotel Management
21 May 2024 by Expedia Champion, Hotel Management
Good morning family I hope you are very well we are glad you had a good time with us, thank you very much for your comments, we hope to see you soon, greetings.
5 out of 5
by A verified traveler

Posted 17 May 2024
Beautiful venue. We celebrated our wedding with 45 of our closest friends and family. Everyone enjoyed all the restaurants and endless things to do.
Comment from Hotel Management
21 May 2024 by Expedia Champion, Hotel Management
Good morning family I hope you are doing well we are glad you had a great time and enjoyed the wedding, we hope to see you again, greetings.
5 out of 5
by A verified traveler

Posted 17 May 2024
The pool needs to be maintained to a higher standard. The water is murky the infinity pools are awful. The surrounding bushes are full of trash.
Comment from Hotel Management
21 May 2024 by Expedia Champion, Hotel Management
Family I hope you are doing well, thank you very much for your comments we will work on it.
5 out of 5
by A verified traveler

Posted 14 May 2024
Comment from Hotel Management
16 May 2024 by Expedia Champion, Hotel Management
Thank you very much for your comments we are glad you had a good stay, we hope to see you soon, greetings.
3 out of 5
by A verified traveler

Posted 14 May 2024
Taxis taking advantage of you. And the room was located by service center so was a bit noisy
Comment from Hotel Management
15 May 2024 by Expedia Champion , Hotel Management
Dear family, I hope you are well, thank you very much for your comments, we hope to see you soon, greetings
5 out of 5
by A verified traveler

Posted 13 May 2024
Our stay here was fantastic! Our concierge Roque and Gonzalo went out of their way every single day to make sure we had everything needed. Alexander Colorado and Lupita were always there to get us what we needed anytime we saw them as well. There really was not a single person who wasn’t welcoming. We will definitely be going back soon!!
Comment from Hotel Management
15 May 2024 by Expedia Champion , Hotel Management
Dear family, I hope you are well, thank you very much for your comments, we hope to see you soon, greetings
1 out of 5
by A verified traveler

Posted 13 May 2024
Comment from Hotel Management
15 May 2024 by Expedia Champion , Hotel Management
Dear family, I hope you are well, thank you very much for your comments, we hope to see you soon, greetings
5 out of 5
by A verified traveler

Posted 13 May 2024
Excelente para pasarlo bien en familia muy bien servicio
Comment from Hotel Management
15 May 2024 by Expedia Champion , Hotel Management
Querida familia espero que se encuentren bien, muchas gracias por sus comentarios esperamos verles pronto, saludos
1 out of 5
by A verified traveler

Posted 12 May 2024
Change the menu for room service.
Comment from Hotel Management
15 May 2024 by Expedia Champion , Hotel Management
Dear family, I hope you are well, thank you very much for your comments, we will work on it, greetings
5 out of 5
by A verified traveler

Posted 12 May 2024
Comment from Hotel Management
15 May 2024 by Expedia Champion , Hotel Management
Dear family, I hope you are well, thank you very much for your comments, we hope to see you soon, greetings