Ratings based on 20 Verified Reviews
5.0 Room cleanliness
5.0 Service & staff
5.0 Room comfort
5.0 Hotel condition
Expedia Verified Reviews
by A verified traveler from Hallett Cove
Posted 10 May 2024
So beautiful. So amazing. I was a bit nervous coming to this place in the middle of the jungle but I had zero worries there.
Comment from Hotel Management
11 May 2024 by Mariza, Hotel Management
Thank you. I am glad you enjoyed your stay with us, we hope to have you back again. :)
by A verified traveler
Posted 8 May 2024
Lovely, peaceful and romantic stay. Fabulous food at the restaurant.
Comment from Hotel Management
9 May 2024 by Mariza, Hotel Management
Thank you so much, we hope to see you back with us soon! We enjoyed having you as our guest.
by A verified traveler
Posted 8 Apr 2024
I loved this hotel so much, I booked my next stay in 2 months. This place so serene I could make this a yearly trip. I was able to relax and reboot! The staff was so helpful. i read another review which stated a limited menu however, I think the menu is perfect. There were a variety of meats, fruits, and vegetables. As an added bonus there is a cenote on the property. The grounds are well kept and the amenities are abundant.
by A verified traveler
Posted 2 Apr 2024
by A verified traveler
Posted 4 Feb 2024
If you want to get away and relax this is the place to do it. Their service is amazing and everything is done with so much intention that it truly is a magical place. Plus who doesn’t want to swim in their own cenote.
by A verified traveler
Posted 11 Dec 2023 on Orbitz
by A verified traveler
Posted 28 Sep 2023 on Hotels
by A verified traveler
Posted 3 May 2023
We loved our stay at the premium bubble! The place is small and intimate. The bubbles are clean. The staff is friendly and accommodating. I definitely plan to be back soon. Thank you for making our stay a great and comfortable one!
Comment from Hotel Management
23 May 2023 by ÓOM, Hotel Management
IT HAS BEEN A PLEASURE TO ASSIST YOU, PLEASE COME BACK SOON
by A verified traveler
Posted 15 Mar 2023 on Hotels
by A verified traveler
Posted 11 Feb 2023
This place is absolutely lovely!!! We only had one night, unfortunately on our way further south, but we will definitely be back, maybe even this year. The bubbles are so unique and beautiful inside and are really peaceful and romantic no matter the weather (it rained while we were there and the sound of the rain on the bubble was enchanting). There is a private cenote right on the property and a temazcal (type of sweat lodge) that you can use. The on-site restaurant is fantastic and the pool space is beautiful too. Each bubble is completely private and even have their mini pools! Personally, I would strongly recommend getting one with the bathtub... It's also only about a 45 min drive from the cancun airport so it's real easy to get to (just don't rent a car from America car rental!!!). TLDR: Oom is perfect.
