Ratings based on 727 Verified Reviews
4.4 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 26 May 2024
The good: spending time in the forest whilst visiting Iguazu is a truly special experience and this hotel has elements that could make it a great hotel.
Some of the staff in the restaurant and reception are friendly and attentive. Some are at the beginning of that learning curve.
When something broke in our room the team were very prompt to fix it
The bad: the room was so humid it made our clean clothes damp - outside was in fact less humid. The bathroom was tired with dirty grout, broken shower screen and in need of a refurbishment.
The pictures screwed into the walls in all corners were unattractive, the stained furniture and the broken lampshades added to the motel vibe.
The ugly: the broken flooring in the pool is dangerous and the ongoing construction work should be highlighted to guests at the booking stage which is what other good establishments do
by A verified traveler
Posted 22 May 2024
by A verified traveler
Posted 17 May 2024
by A verified traveler
Posted 26 Apr 2024
The room was very modern. Comfortable bed. The water was not the 1st night but improved after that. The property was beautiful but difficult to find at first.
by A verified traveler
Posted 14 Apr 2024
It is too dark at the premises at night especially on the walkways. One day and night the walkways were obstructed with fire extinguishers ans buckets.
Potentially very dangerous at night.
by A verified traveler
Posted 16 Mar 2024
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by A verified traveler
Posted 14 Mar 2024
Great spacious rooms, clean, cool and comfortable beds! It’s fantastic jungle experience (vs staying in the town). Great pool and lovely staff ! I was impressed for what seems to be a very reasonable / cheap price.
by A verified traveler from Celebration
Posted 13 Mar 2024
Surprised when our car stopped at the reception room, this nothing like the photos online. This hotel was not what I expected after viewing the photos, very disappointed. There is a "lobby" in a room next to door to wait for tour pickup, just chairs and a/c, they really need to have a restroom otherwise you have to go all the way back to your room or to the restaurant, which is not close at all. There was a huge spider in my pillow and an ant nest on the ceiling, something at night would leave poo droppings on the nightstands. Room service is only available to order at 7pm and the shortest wait time was 45 minutes. The plus to staying here was the food was so delicious. The only way to contact the reception desk is through the whatsapp app. Twice not all of our room service was brought to our room and when I used the app to let them know, it was ignored; they never answered after many messages to them and we did not get our missing food items.
by A verified traveler
Posted 7 Mar 2024
This hotel is a two star hotel.
by A verified traveler from Saint Charles
Posted 4 Mar 2024
You feel like you are in the middle of rainforest with raised wooden walkways. So peaceful and beautiful! Rooms are lovely with whirlpool tub and table on back patio!
