Ratings based on 454 Verified Reviews

4.6 out of 5
90% of guests recommend
4.7 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 17 Jun 2024
Excellent customer service. Amazing stay for our family
5 out of 5
by A verified traveler from Aracda

Posted 7 Jun 2024
This property was incredible. The rooms are confortables and everything you need is there. The staff were very helpful and friendly. The location was excellent. The restaurant impeccable. I want to come back in a few years because they are under construction now and the project looks very good.
Comment from Hotel Management
14 Jun 2024 by Iguazu Jungle Lodge, Hotel Management
Thank you so much for taking the time to share this wonderful review! We're thrilled to hear you found our property incredible - from the comfortable rooms with everything you needed to the exceptional staff and impeccable restaurant.Your kind words about our location are greatly appreciated, and we're delighted you're already planning a return visit. We're excited to welcome you back and can't wait to unveil the new project currently under construction! It promises to enhance your experience even further.In the meantime, thank you again for choosing us. We look forward to seeing you again soon!
5 out of 5
by A verified traveler

Posted 7 Jun 2024
Exellent atmosphere your staff very willing to help all people very kind and quality . Very good food. we’d be back again. Thank you
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 1 Jun 2024
5 out of 5
by A verified traveler

Posted 21 May 2024
The staff and Manager are professional and well trained, very helpful. Location and rooms are excellent. Construction in progress but not very noisy. Good breakfast varieties. Excellent value.
Comment from Hotel Management
25 May 2024 by Iguazu Jungle Lodge, Hotel Management
Thank you for taking the time to share your positive experience at Iguazu Jungle Lodge! We are delighted to hear that you found our staff and manager to be professional, well-trained, and helpful. We take pride in our team's dedication to providing exceptional service to our guests.We are also thrilled that you enjoyed the location and your room. It's fantastic to know these aspects met your expectations. We appreciate your understanding regarding the ongoing construction, and we're glad it wasn't overly disruptive.We're happy to hear you enjoyed the variety offered at breakfast, and that you found Iguazu Jungle Lodge to be excellent value for your money.Thank you again for choosing us. We hope to welcome you back soon!
4 out of 5
by A verified traveler

Posted 19 May 2024
Nice property and friendly staff but a fair amount of construction going on. Resort is walkable from town and restaurant at resort is very good. Room we had was as far away from the entrance as possible and next to maids room ….from 8 am there was constant banging and noises and from time to time we got a heavy septic smell. Service at the restaurant was ok but not great Front office staff and cleaning staff were friendly and very responsive Pool area looked awesome but it was a bit cool so we didn’t try it.
Comment from Hotel Management
25 May 2024 by Iguazu Jungle Lodge, Hotel Management
Thank you for taking the time to share your recent experience at Iguazu Jungle Lodge. We appreciate your kind words about our property's aesthetics, friendly staff, and delicious on-site restaurant.We sincerely apologize for the inconvenience caused by the ongoing construction. We understand the noise can be frustrating, and we are working diligently to complete these improvements as quickly as possible. We appreciate your patience and understanding.We regret that the location of your room resulted in additional noise from the housekeeping area. We strive to ensure a peaceful stay for all guests, and we will take your feedback into consideration for future room assignments.About he occasional septic odor,we are currently investigating this issue and will take the necessary steps to rectify it immediately.We apologize that the service at our restaurant fell short of your expectations. We take guest feedback seriously and will use your comments to improve our service standards.We are glad you found the pool area appealing, even if the weather wasn't ideal for swimming. We hope you'll have the opportunity to experience it on a future visit.Thank you again for your feedback. We continuously strive to improve and your insights are valuable to us. We hope to have the opportunity to welcome you back and provide a truly exceptional experience next time.Sincerely,
5 out of 5
by A verified traveler

Posted 17 May 2024
Really nice hotel and location. I highly recommended it. Also people working at the reception were very helpful.
Comment from Hotel Management
25 May 2024 by Iguazu Jungle Lodge, Hotel Management
On behalf of the entire Iguazu Jungle Lodge team, we would like to express our deepest gratitude for your excellent rating and your warm recommendation. We are thrilled to know that you enjoyed your stay at our hotel and its location.We are particularly pleased that you highlighted the friendliness of our reception staff. We work hard to provide exceptional service to all of our guests, and your feedback encourages us to continue striving.Thank you again for choosing Iguazu Jungle Lodge. We hope to have the pleasure of welcoming you back in the near future.Sincerely,
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 13 May 2024
5 out of 5
by A verified traveler

Posted 12 May 2024
I highly recommend the Jungle Lodge. The rooms were spacious, comfortable and exceptionally clean. It was a quiet place and we had a view of the river from our room. The staff was very helpful
Comment from Hotel Management
25 May 2024 by Iguazu Jungle Lodge, Hotel Management
On behalf of the Iguazu Jungle Lodge team, we express our sincere gratitude for your glowing recommendation. We are thrilled to learn that you found your room spacious, comfortable, and exceptionally clean. It's fantastic to know you enjoyed the tranquility of our location and the beautiful river view from your room.Our staff takes great pride in providing excellent service, and we're delighted they were helpful throughout your stay.Thank you again for choosing Iguazu Jungle Lodge. We would be honored to welcome you back again in the future.Sincerely,
5 out of 5
by A verified traveler

Posted 10 May 2024
The view and the lodge are amazing, we can’t wait to be back again!
Comment from Hotel Management
11 May 2024 by Iguazu Jungle Lodge, Hotel Management
Thank you so much for the fantastic review! We're thrilled to hear that you loved the view and the lodge itself.We hope to have the opportunity to welcome you back in the future.