Ratings based on 69 Verified Reviews
3.7 Room cleanliness
3.9 Service & staff
3.4 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 26 Feb 2024
Comment from Hotel Management
22 Mar 2024 by Miguel, Hotel Management
Gracias por su calificación.
by A verified traveler
Convenient for exploring Puerto Iguazu and falls
Posted 12 Aug 2023 on HotelsThe location is super convenient - a couple blocks from the bus/taxi station, a couple blocks from the spectacular hummingbird gardens, and close to lots of restaurants, shops, and conveniences. The room was clean and was freshened each day with fresh towels, which was lovely. The staff were super helpful and tolerated my broken Portuguese and Spanish. No one there spoke English. They allowed us to stash our luggage for the day after we checked out. The pool was kept up and mostly clean (minus a few stray leaves) - made for a refreshing dip one afternoon. The room facilities weren't spectacular and a little run down (especially the shower), but everything worked fine (TV, AC, fridge, etc.). Breakfast included fresh bread and croissants, coffee, and juice.
Comment from Hotel Management
22 Aug 2023 by Miguel, Hotel Management
Muy agradecido por sus comentarios, todos son muy importantes para nuestra gestión.Thank you very much for your comments, they are all very important to our management.
by A verified traveler
Posted 12 Feb 2023
Good value stay. The kids enjoyed the pool & the continental breakfast.
Comment from Hotel Management
12 Feb 2023 by Miguel, Hotel Management
Muchas gracias por sus comentarios y calificación
by A verified traveler
Avoid
Posted 7 Jan 2023 on HotelsDespite being very cheap, our stay somehow still managed to significantly fall short of expectations. Our rooms were very uncomfortable, one shower was completely rusted, the sink was covered in an unknown brown substance, black mold was in abundance in the bathrooms, and spiders were regularly spotted. Some in our crew opted to relocate mid-trip to ensure a good night of sleep, and I wish I had done the same. Would not stay here again.
Comment from Hotel Management
8 Jan 2023 by Miguel, Hotel Management
Apologies, but if you choose a very cheap accommodation and more passengers enter than the capacity of the room, they will be uncomfortable and it will not meet your expectations. This was warned at check in.It is not appropriate to disqualify an accommodation when the passenger chose and used it in the wrong way.
by A verified traveler
Posted 18 Nov 2022 on Hotels
Comment from Hotel Management
19 Nov 2022 by Miguel, Hotel Management
Gracias por su calificación.
by A verified traveler
Posted 18 Jul 2019
Comment from Hotel Management
20 Jul 2019 by Miguel, Hotel Management
Gracias por la puntuación, los esperamos nuevamente
by A verified traveler
Posted 3 Feb 2019 on Hotels
Comment from Hotel Management
22 Feb 2019 by Miguel, Hotel Management
Gracias por su calificación. Lo esperamos nuevamente.
by A verified traveler
Posted 16 Jan 2019 on Hotels
Limited breakfast choices- no fruits in tropical area that was disappointing and only 2 hours for breakfast- that too disappointing.
Comment from Hotel Management
20 Feb 2019 by Miguel, Hotel Management
Thanks for your comments, they are very important to us. We publish and serve the breakfast called Continental where it does not contain fruit and other items that are in other breakfasts such as the American. Natural orange juice is served from this tropical area. In order to offer a competitive rate we have to adjust our costs and the personnel cost for the breakfast service is very high in Argentina so we try to offer the service in a limited time. We will take into account all your opinions
by A verified traveler
Posted 24 Sep 2018 on Hotels
Comment from Hotel Management
29 Sep 2018 by Miguel, Hotel Management
Gracias
by A verified traveler
Posted 27 Apr 2024
