Ratings based on 6 Verified Reviews
3.0 Room cleanliness
3.7 Service & staff
3.0 Room comfort
2.5 Hotel condition
Expedia Verified Reviews
by A verified traveler from Newport News, VA.
Posted 31 Dec 2019
Transportation is available to get you near the resolt then you hoof it down an ungodly steep hill and then about 100 yrds down a dirt road. The ocean view is absolutely amazing and was enough to rate them overall a 3 until our last night when it seemed every rule was tossed aside to accommodate an 18 year old birtday party. Dj setup speakers right outside our room and had them blasting till 10 the at 12pm they decided to start singing Karaoke. We ended up leaving and going to a different hotel a couple miles away.
Comment from Hotel Management
1 Jan 2020 by giorgo, Hotel Management
Expedia Anthony D. review - answer
Dear customer Antony D. thanks for the review, although it is not as positive as we would like it to be, but it can still be useful for improving in the future. Fortunately, your negative comments do not refer to our services most appreciated by our customers as: rooms Accommodation, Restaurant at our "Bella Italia Octopus Restaurant & Pizzeria", Swimming Pool, Friendliness of the staff .... but refer to facts that do not depend on us. Therefore your negative comments unfortunately for us as well as harmful, also sound a little unfair: 1) last stretch Access road. It is a public access road to as many as 8 Resort in the area, damaged due to the construction of the High way to connect with Occ. Mindoro and also due to the transit of heavy vehicles during the recent construction of nearby resorts. We hope that once the work is finished, there will be an agreement of the owners of the road area with the High Way builder for restoration. 2) Noisy Karaoke Party near your room: the Party it was not in our Resort, but it took place in the nearby Luca's Restaurant / Hotel. We were not aware of the event. There is an agreement that does not allow music and Karaoke beyond 10 in the evening. We had suitable rooms available for you away from the Karaoke place. If you had reported the inconvenience to us, we would have immediately taken care of the move. Maybe we should have foreseen your possible discomfort...sorry we did not have this intuition. Giorgio Borello owner.
by A verified traveler
Posted 23 Apr 2019 on Hotels
First, I want to remind everyone to confirm your reservation a day or two before your scheduled check in especially if you made changes in your booking. Better call the number of the resort since they are not fond of replying texts. In my case, i made a ch
by A verified traveler
How is it a 4 Star hotel??? April Fools.
Posted 17 May 2018 on HotelsIf you eat there, order food an hour before you want to eat. If you ask to have your room clean with new sheet n pillow case, make sure they don’t make your bed with the sheet you just slept on n your pillow case. That’s what they call “Redid your room”. Shower pressure is weak. Couldnt turn off the sink, so the water ran all nite n day. The shower was dirty from the people who stayed there before us so that told me they didn’t clean the room. It took an hour for them to make my daughter scramble eggs w tocilog. The nicest thing there was the pool, even thou it was dirty. I’m would NEVER recommend the hotel to anyone, even my worst enemy.
by A verified traveler
Super init
Posted 26 Apr 2018 on HotelsPlace is good nothing to say
The only thing tht i dnt really like was,,,no elec and no aircon at night....there is a power generator but only elec fan can work,,
Need to replace or fix thier generator
Grabe init s gabi..di kaya nang generator
2 nights tht power on and off and no aircon all night
Recommended
for Everyoneby A verified traveler from Las Pinas City
Nice hotel very close to the private & cozy beach
Posted 1 Nov 2017
Pros: The beach is just outside the hotel
The food served is excellent specially the pizza, prices are very reasonable
Room is spacious for a family of 5
Cons: - Staff should anticipate the needs of the guests during meals, like drinking water & condiments.
- Door of room needs repairs, hard to close & open.
Location: Guests should definitely do boating to Long Beach & avail the snorkeling, fish feeding, coral garden & giant clam activity, you can skip underwater
- The room is clean and spacious for 5 pax, but the bamboo bunk bed is creaky.
- The toilet is clean too and the water heater is fine.
- Aircon on the room we stayed works fine.
- The food in El Canonero is excellent, especially the pizza (a MUST to try), we ordered 4 cheeses & Hawaiian, and we all agreed its better than branded pizzas here in Manila. Food in El Canonero is way better than food & pizza in adjacent Italian resto. We also tried El Canonero's Italian cuisine which is very good too, especially the pork tenderloin, Unfortunately, Italian beef is not avail during our stay. El Canonero's food & pizza is worth the extra budget & thanks for the 15% discount they gave us.
- Pool is nice too but needs changing water during our stay
- We visited the nearby White Beach which is too crowded for my taste, but here you can buy lots of souvenir t-shirts & items
- Boating trip to Long Beach (a MUST to try) where sand is whiter and finer than in White, Aninuan & Talipanan beaches. Lots of corals & colorful fishes for snorkeling. Just bring extra cash to enjoy the other activities.
by A verified traveler from München
Altbau,abgewohnt
Posted 24 Feb 2018
Location: Hotel befindet sich im "Nirwana"- nur tauchen und schnorcheln
Minus : Zimmer abgewohnt,Klima extrem laut,Kühlschrank ausser Betrieb,neue Handtücher nur nach
Nachfrage
Plus : Immer frisch zubereitetes Essen,Pool ,Strand mit Einschränkung da viel Steine
