Ratings based on 19 Verified Reviews
4.8 Room cleanliness
4.9 Service & staff
4.7 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler from Missouri City
Posted 29 Jul 2022
The property was just okay but it was comfortable and sufficient. The area is very private. The staff were very kind and helpful.
The food was excellent, 5 star for every dish. Myself and 3 children really enjoyed staying there for 5 nights.
Comment from Hotel Management
13 Aug 2022 by Viktoriya, Hotel Management
Hi Lewis! Thank you for your nice review! We are happy to hear you and your family enjoyed your time at Edgewater and you loved the food. We hope you can come visit us again soon!
Regards,
by A verified traveler
Alas! A proper "Retreat" in waiting...
Posted 4 Feb 2020 on HotelsProperty is located in a quiet and peaceful part of Puerto Galera and is accessible from both main road and resort's own speedboat. We stayed in the Loft suite facing a small lawn garden. Room was split level with the bed upstairs and a large sized toilet/shower and living area downstairs. Basic toiletries but good cable channels are available for both TVs in room.
Breakfast was included A-la-Carte off a good selection menu. We enjoyed the breakfast very much overlooking a tranquil scenery, as the food was both scrumptious and generously portioned. Resort owner Richard was welcoming and the staff were friendly and accommodating.
Only gripe was the terrible sound insulation in the room as we were woken up half the night by the sewage treatment facility, located below our room window, when the flushing noises started at 3am; and the few roosters not knowing the time of day at 4am as well. Unfortunately, it was not a good night rest for us, which was a real pity as the resort is generally peaceful and serene at times!
Though Richard has promised to resolve the situation after our prompt feedback but for us it's too late!
Comment from Hotel Management
11 Mar 2020 by Viktoriya , Hotel Management
Hi Jenny, thank you very much for your nice review. We are happy to hear you liked the resort, the location, the food and service. As far as the treatment plant noise- that is fixed as promised by Richard. We wish we could say the same about the roosters or other animals in the neighborhood - that comes with the territory :)
by A verified traveler
Posted 15 Oct 2019
Comment from Hotel Management
8 Nov 2019 by Viktoriya , Hotel Management
Thank you! Hope you visit us again!
by A verified traveler
Posted 8 Jul 2019 on Orbitz
Overall good place. clean, nice staff. good Wifi..
Comment from Hotel Management
11 Jul 2019 by Richard, Hotel Management
Hi there,
Thank you so much for the great review. Edgewater is glad you had a wonderful time with us. Hope to see you again soon.
Cheers
Richard
by A verified traveler
comfortable little resort
Posted 17 May 2019 on HotelsIts a nice comfortable little resort .. but food needs improvement in both quality and taste
Comment from Hotel Management
20 May 2019 by Viktoriya, Hotel Management
Thank you very much for your review and the feedback, Luc. We are glad to hear you enjoyed your stay at our resort. We are currently working on our new restaurant menu. Hope you will visit us again and check it out - you will not be disappointed!
by A verified traveler from Sheboygan, Wisconsin USA
Posted 12 Feb 2019 on Orbitz
We selected this property to stay and celebrate my 56th Birthday with my Fiance. Fantastic place to stay with a private tropical villa feel. The entire Staff is outstanding, the food and menu is Western traveler friendly, very welcoming place and would definatley love to stay again.
Comment from Hotel Management
20 May 2019 by Viktoriya, Hotel Management
Thank you, Anders, for your great review! We are very glad to hear you enjoyed your stay with us and you enjoyed the hotel, the food and the staff. We will be happy to see you again!
by A verified traveler
Perfect gateway....
Posted 8 Dec 2018 on HotelsPerfect gateway for a long week end....
The only problem was the usual chaotic trip from Batangas as it was a public holiday.... However the resort have their own boat that can cross to Batangas at a decent rate. We took it to come back.... Other than that it is really a lovely place..... Rooms are nice and clean... Everything is brand new..... And the service is outstanding..... Staff are all very professional and adorable..... The food is also great in the hand of Louis a french Chef.......
Comment from Hotel Management
20 May 2019 by Viktoriya, Hotel Management
Hi Stephane! Thank you very much for your great review! We are happy to hear you enjoyed your stay with us. We loved having you here. Please visit us again soon!
by A verified traveler from Galveston, Texas
Posted 28 Jul 2018
Everyone was wonderful, the staff and owner were great and very helpful.
Comment from Hotel Management
31 Jul 2018 by Paul, Hotel Management
Hi Haide....It was a real pleasure having you and Curtis stay with us. We truly appreciate you taking the time to give us such a kind review. Hopefully we'll see you guys again sometime.... Texas is right around the corner!
Paul
by A verified traveler
Edgewater provides the extra effort and services.
Posted 2 Jul 2018 on HotelsIt was fantastic. The owners and staff really looked after us. Great ideas of things to do and helped coordinate rides and guides for us on our Dailey adventures.
Comment from Hotel Management
3 Jul 2018 by Paul, Hotel Management
Thank you so much for your review Scott... Glad you had a good stay with us and we hope to see you again!
by A verified traveler
Posted 12 May 2018 on Hotels
Comment from Hotel Management
17 May 2018 by Vince, Hotel Management
Thank you very much for the positive review!
