Ratings based on 684 Verified Reviews

4.3 out of 5
86% of guests recommend
4.3 Room cleanliness
4.4 Service & staff
4.1 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 18 May 2024
For an older hotel, every thing was very well maintained and taken care of. The staff especially the restaurant and bar were great. I would definitely stay here again!
Comment from Hotel Management
21 May 2024 by Mónica, Hotel Management
Thanks for stayin with us! We are happy to know that you enjoyed your stay. Thank you for your comments its are important for us.
5 out of 5
by A verified traveler

Posted 17 May 2024
This is a lovely property and the team from the front desk to the housekeepers were friendly and kind.
Comment from Hotel Management
20 May 2024 by Monica, Hotel Management
Thanks for staying with us, we appreciate your feedback.
4 out of 5
by A verified traveler from Waterloo

Posted 16 May 2024
The property is very nice, the architecture very Mexican , very convinient location. I didn't like that one morning I took a seat on a table to have breakfast and they moved me to give the table to someone else. I wanted there to have a view of the beach so I didn't go back to the restaurant again
Comment from Hotel Management
16 May 2024 by Mónica, Hotel Management
Thank you for staying with us, we appreciate your feedbac it is very important for us.Apologies for the inconvenience at the restaurant.
5 out of 5
by A verified traveler

Posted 12 May 2024
Beautiful property !
Comment from Hotel Management
15 May 2024 by Mónica, Hotel Management
Thanks for staying with us! Thank you for your feedback we appreciate it.
5 out of 5
by A verified traveler

Posted 1 May 2024
Location pool retaurant very goog.
Comment from Hotel Management
2 May 2024 by Mónica, Hotel Management
Thank you for staying with us! We appreciate your feedback it is very important for us.
5 out of 5
by A verified traveler

Posted 1 May 2024
One of my favorite hotels ever. Gracious and elegant, great food and architecture and staff….
Comment from Hotel Management
2 May 2024 by Mónica, Hotel Management
Thanks for staying with us! We appreciatte your feedback it is very important for us.
5 out of 5
by A verified traveler

Posted 1 May 2024
My daughter and I really enjoyed our stay at the historic Hotel Sante Fe! Gracious service, charming lay-out, two well maintained pools, and a lovely terrace overlooking the Pacific Ocean. Vegan fare at the hotel restaurant was delicious and convenient (make sure to reserve a table on the oceanfront side).
Comment from Hotel Management
1 May 2024 by Mónica, Hotel Management
Thanks for staying with us! We appreciate your feedback.Thank you!!
5 out of 5
by A verified traveler

Posted 29 Apr 2024
Comment from Hotel Management
30 Apr 2024 by Mónica, Hotel Management
Gracias por alojarse con nosotros, muchas gracias por su puntuación, es muy importante para nosotros.Esperamos verla pronto de regreso.
5 out of 5
by A verified traveler

Posted 21 Apr 2024
Todo
Comment from Hotel Management
23 Apr 2024 by Mónica, Hotel Management
Muchas gracias por elegirnos para alojarse, agradecemos mucho su puntuación es muy importante para nosotros. Lo esperamos pronto de regreso .
5 out of 5
by A verified traveler

Posted 10 Apr 2024
The AC wasn't working very well and a staff member fixed it right away! The mattress was a little too hard but overall we had a wonderful stay. It was very relaxing lounging at the pool and hearing the waves from the ocean in the background. Will definitely stay again.
Comment from Hotel Management
15 Apr 2024 by Mönica, Hotel Management
Thanks for staying with us! We appreciate your feedback.