Ratings based on 150 Verified Reviews
4.5 Room cleanliness
4.5 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 21 May 2024
An ideal location with a beautiful view of the waterfront. The staff were excellent and went over and above when helping us book tours.
Comment from Hotel Management
29 May 2024 by Tatiana J, Hotel Management
Hola dear Julie, thank you so very much for your kind review, it means the world to us to know that you fully enjoyed your stay at Casa Opuntia. Saludos
by A verified traveler
Posted 10 May 2024
Amazing staff and rooms
Comment from Hotel Management
10 May 2024 by Romina, Hotel Management
Hi Jose, thank you so much for your amazing review for our hotel
by A verified traveler
Posted 13 Mar 2024
A wonderful option for lodging. Tatiana, the manager was outstanding and so helpful. Rest of staff were very helpful as well. Walkable to everything in town. Our room overlooking the bay was great to watch all the action.
Comment from Hotel Management
20 Mar 2024 by Tatiana J, Hotel Management
Hola Lance, thank you very much for your kind review. We are very happy to know that you enjoyed your stay at Casa OPuntia, and the friendliness and professionalism of our staff members, saludos from the enchanted island of San Cristobal
by A verified traveler
Great hotel in a lovely town
Posted 5 Mar 2024 on HotelsThis was a great location for town. Easy to walk to everything. A pretty hotel with alot of it outside (covered with breezes). Very friendly staff. The pools were nice to relax in after the heat and adventures. I had things planned arleady but many did excursions right from the hotel. We used the family room which was perfect for us.
Comment from Hotel Management
20 Mar 2024 by Tatiana J, Hotel Management
hola dear Lisa, thank you very much for your positive review. We are very happy to know that you enjoyed all the hotels facilities, pools, gardens, balconies and the staff readiness to assist you. Saludos from the enchanted island of san Cristobal
by A verified traveler
Posted 11 Feb 2024 on Hotels
Comment from Hotel Management
20 Mar 2024 by Tatiana J, Hotel Management
Hola Luisathank you for reviewing your stay at Casa Opuntia, saludos from the enchanted island of San Cristobal
by A verified traveler
Posted 31 Jan 2024
Staff were attentive and helpful. Staff member arranged taxi for us for day trip. Timely and affordable. Did not like that free tea coffee is offered yet, no cups available in the afternoon. The front door is locked at night which is great however, its difficult to open with key. Sliding door to balcony in room hard to lock and unlock and is somewhat loose on tracking. When having a shower turn tap on just a little bit,3 minutes before your ready to get in...shower will warm up to hot at which time you can you can turn up waterflow. Great location as it's just a staircase to the beach. So close your able to hear the sea lions from room. Great view from balcony. Overall good value.
Comment from Hotel Management
11 Feb 2024 by Tatiana J, Hotel Management
dear Robert, thank you very much for your kind review, it means the world to us to know that you enjoyed the hotel location, facilities, breakfast and the personal service from our front desk recepcionists. We will follow up on the details you mentioned to make sure that our guests have an overall great experience during their stay.saludos from the enchanted island of San Cristobal
by A verified traveler
Posted 29 Jan 2024
The staff were great. Very helpful and friendly - gave great recommendations. Hotel was a little tired although had charm and was clean and the location, view and staff made up for it. Nice to have the pools. Breakfast was also good. Would definitely recommend.
Comment from Hotel Management
11 Feb 2024 by Tatiana J, Hotel Management
hola dear Tracy, thank you for your review. saludos from the enchanted island of San Cristobal
by A verified traveler
Posted 26 Jan 2024
Comment from Hotel Management
14 Feb 2024 by Tatiana J, Hotel Management
thank you dear Tracy for your excellent review regarding your stay at Casa Opuntia, Many greetings sent your way from the enchanted island of San Cristobal
by A verified traveler from santa rosa
Posted 22 Dec 2023
Comment from Hotel Management
12 Feb 2024 by Tatiana J, Hotel Management
hola estimado Armando, gracias por valorar su estadía en el hotel Casa Opuntia. Su reserva en linea era de dos pasajeros por tres días, pero al hacer el check in, llegaron con un adulto adicional, debido a eso debimos cobrar un valor adicional para cubrir el hospedaje y los desayunos extras. La habitación que usted escogió y reservó, es muy amplia y tiene una cama matrimonial y un cuarto anexo con dos camas sencillas, debido a ello a la hora de hacer el cobro, usted insistió que escogió esa habitación porque sabia que tenia camas extras, y por ello podía traer a dos o una persona adicional sin costo extra. Esa no es la política del hotel, ya que la habitación se cobra por la cantidad de personas que se hospedan y la cantidad de desayunos que consumen. Nuestro horario de desayunos es de 7AM a 9AM, sus familiares indicaron durante nuestro briefing de bienvenida que ellos se despertaban a las 10 AM y solo luego desayunaban. También nos apena la molestia de sus familiares por los cambios climáticos de la isla, en particular en los pocos momentos de lluvia o garúa. Esperamos que hayan disfrutado de la ubicación del hotel, en el malecón frente al mar, de las instalaciones cómodas y limpias, del desayuno bufete en el jardín frente al mar, y la atención personalizada de nuestro equipo de trabajo. Esperamos poder recibirlos nuevamente en Casa Opuntiasaludos desde la isla encantada de San Cristobal
by A verified traveler
Posted 21 Dec 2023
