Ratings based on 114 Verified Reviews
4.2 Room cleanliness
4.2 Service & staff
4.0 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 15 Feb 2024 on Hotels
Comment from Hotel Management
14 Mar 2024 by Kenya A., Hotel Management
Estimado Ueli!Gracias por su review, nos alegra que haya disfrutado de su estancia con nosotros, esperamos vuelva muy pronto.Saludos,
by A verified traveler
Posted 23 Jan 2024
The location is perfect if you want to go to Tortuga Bay, Laguna Las Monjas. There are several restaurants very close and the boardwalk is about a 7-minute walk away. You have tea and coffee 24/7.
Comment from Hotel Management
14 Mar 2024 by Kenya A., Hotel Management
Dear Bella!Thank you very much for your review, we are glad that you enjoyed your stay with us, and we hope you enjoyed your stay in the Galapagos Islands as well. We hope you visit us again.
by A verified traveler
Posted 8 Jan 2024
Comment from Hotel Management
14 Mar 2024 by Kenya A., Hotel Management
Estimado Marcelo!Gracias por su review, nos alegra haber sido parte de sus vacaciones y que haya disfrutado de su estancia con nosotros, esperamos tenerlo de nuevo con nosotros muy pronto.Saludos,
by A verified traveler
Posted 18 Nov 2023 on Hotels
Comment from Hotel Management
1 Dec 2023 by Revenue, Hotel Management
Dear Julio, Thanks for your evaluation.
by A verified traveler
Posted 1 Sep 2023
Nice and budget friendly
Comment from Hotel Management
8 Sep 2023 by Kenya A., Hotel Management
Dear John!Thank you for your review, it is important to us.We are glad that you enjoyed your stay with us.We hope you enjoyed Galapagos.
by A verified traveler from San Francisco
Posted 15 Aug 2023
The Hotel is small and very beautiful It was done tastefully. There is an empty lot at the corner which is bad, it is in the market area of Puerto Ayora... a place for those who wish the local flavor of the local people. It is not in the touristic zone. It is seven blocks from the Port and about 30 blocks from the small beaches ... there are many travel agencies where they sell tours... most of the guests are very nice people from Ecuador with small children. Noisy for adults... there is a very nice swiming pool and the kids play there until 7pm.
The receptionists are very nice and helpful...
The staff in the kitchen is not well trained... the Breakfast is good for eggs and coffee.... and the bread they do not have a toaster... not good. Sorry but details matter...
Nice huge tv... good ac machines...
I would recommend it for young people ... stairs are high.... with children and again to be with the nice Ecuadorean people,
The towels and linen are good... rooms ok... shower good... soap available...many electical outlets...
I love plants and this place has beautiful plants handled with love
Comment from Hotel Management
8 Sep 2023 by Kenya A., Hotel Management
Dear Graciela!We appreciate your review, your opinion is very important to us, it helps us improve.We are glad to know that you enjoyed our place and we value your recommendations.We hope you enjoyed Galapagos too.
by A verified traveler
Posted 8 Aug 2023
Like that the hotel was in a good area. Close to attractions and restaurants.
Don't like that the pool was to small and the facilities in bad conditions.
Comment from Hotel Management
8 Aug 2023 by Kenya Arias, Hotel Management
Dear guest! We appreciate your review, your comments are important to us, it allows us to improve.We are sorry that you did not enjoy the pool, the size of the pool is in the photos and information that we have detailed in our ad.We would have liked to know during your stay which facilities are in poor condition to fix it.We are a space that we work every day to improve so we appreciate your comments.
by A verified traveler
Posted 11 Jun 2023
Very nice staff , friendly and helpful, nice room size , nice and clean overall , good air condition working well, we were in the room on the first floor, definitely, good value for money.
Comment from Hotel Management
15 Jun 2023 by Kenya A., Hotel Management
Dear Alice!Thank you very much for your review, we are glad that you enjoyed your stay with us.
by A verified traveler
Posted 11 Apr 2023 on Hotels
Clean and spacious. We liked the upper deck. It was a nice spot to hang out at sunset. There are stalls nearby called the kiosks after 6 pm that sell fresh empanadas that are delicious.
Comment from Hotel Management
12 Apr 2023 by Kenya A., Hotel Management
Dear Miranda!Thank you very much for your review, we are very glad that you enjoyed your stay with us. Thank you for allowing us to be part of your Galapagos experience.
by A verified traveler
Posted 26 Mar 2023
My room was too close to the pool and it was very noisy, but other than that,it was very nice.
Comment from Hotel Management
2 Apr 2023 by Kenya A., Hotel Management
Dear Katharine!Thank you very much for your comment, we are glad that you enjoyed your stay.We hope you visit us again.Regards,Kenya A.
