Ratings based on 84 Verified Reviews
4.4 Room cleanliness
4.4 Service & staff
4.0 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 19 May 2024
The resort is beautiful and the staff were very helpful and friendly. We ate at the restaurant a couple of evenings and the food was delicious! The breakfast wasn't included in our rate (and was $30 each to add), but there are great restuarants very close to the resort. Would definitely return!
by A verified traveler
Posted 4 Apr 2024
Wonderful
by A verified traveler
Posted 10 Mar 2024
Very nice staff
by A verified traveler
Posted 25 Jan 2024
The waterfront and mangroves are beautiful.
The staff is friendly, but clearly not excited to be there.
The hotel is neighbors with a nightclub that has a bass line that can move furniture, and does until all hours of the night.
Reception is in the middle of a bunch of room entrances and is constantly noisy and apparently the meeting place for all groups of all sizes, at all hours of the day.
The place is noisy and not relaxing at all.
by A verified traveler
Posted 11 Jan 2024
by A verified traveler
Posted 16 Dec 2023 on Wotif
For the price, I was expecting a lot more. The rooms were clean and nice however nothing special. My room lock didn’t work which I would’ve thought would be fixed prior to guests. The restaurant location is great overlooking the water however the food was just ok. They had no beef available and my lobster was overcooked. Bikes were available which was great.
Overall, not worth the price.
by A verified traveler from Shrewsbury
Posted 3 Dec 2023
Very well located with helpful staff. Was a little expensive.
by A verified traveler
Fabulous!
Posted 5 Nov 2023 on HotelsExcellent service! Beautiful location...right on the water with a lovely deck and restaurant just a short walk to other restaurants and shops and easy to get a taxi anywhere else. Make sure to have the staff schedule your taxi to the airport - you can have the driver accompany you on the ferry and bus and help with your bags all the way to the airport - definitely worth it!
by A verified traveler
Posted 3 Nov 2023
I enjoyed my stay here. The property is beautiful and in a great location. Seeing the wildlife around the property was the best part! The restaurant was very good as well!
by A verified traveler
The Best Front Desk Staff
Posted 12 Sep 2023 on HotelsThis hotel is absolutely gorgeous and the staff was over the top in excellence, especially the Front Desk. I know that Hotels.com offers photos of rooms for easy selecting; but the one I chose was a bit misleading and so I was only slightly disappointed in the view that we got versus what was shown on the site. After a large party left, we were able to upgrade to the suite with the panoramic picture window of the bay which was exceptional. Thanks to the hotel’s front desk, they arranged for the upgrade and actually moved our luggage in for us once the room was ready. We came back from our adventures that day to an incredible room. The restaurant is also fantastic with its delicious food and incredibly friendly staff. Needless to say, the room’s bed, view, temperature, quietness and water pressure were perfect. The hotel offers a convenient snack shop with free filtered water. And the wildlife watching is not to be dismissed with its population of iguanas, seals and crabs. The hotel is also within walking distance to everything in town. Obviously, I would recommend staying here, it was absolutely amazing.
