Ratings based on 93 Verified Reviews
4.5 Room cleanliness
4.2 Service & staff
4.3 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler from Las Villas
Posted 12 May 2024
Beautiful surroundings
by A verified traveler
Great stay!
Posted 15 Sep 2023 on HotelsGreat hotel! Comfy beds, clean rooms, nice service and we enjoyed the restaurant. The town is very charming.
by A verified traveler
Posted 28 Aug 2023
Great location, amazing and kind staff and delicious food.
I’m looking forward to coming back next year!
by A verified traveler
Posted 4 Aug 2022
by A verified traveler
Posted 21 Jul 2022
I would strongly suggest that if you are British you book elsewhere. We did a two day stop off before the ferry from Santander to Plymouth after driving all through Spain. This is the only place throughout our travels that we felt we were unwelcome by both staff and customers.
If we could have got an earlier ferry to cut the trip short we would have done. Beautiful hotel, but they are catering for Spanish on holiday and are only tolerating customers from other areas it seems.
by A verified traveler
Posted 11 Oct 2021 on Hotels
Lovely hotel in a very pretty valley. Staff were OK. Lovely grounds but bit too cool to use outside pool.
by A verified traveler
Nice stay in a good location
Posted 18 Sep 2021 on HotelsWe enjoyed our stay. The room was extremely clean and comfortable. The staff helpful and accommodating. My only complaint is that our room wasn’t ready when we arrived (right at the check-in time). The breakfast was very good but a bit pricey. We came to Puente Viesgo so we could visit the Cueva de El Castillo and the hotel is within walking distance.
by A verified traveler
Posted 22 Jul 2021 on Hotels
The Balneario looks almost new. They go to great lengths to ensure cleanliness. It is minutes away from the great Paleolithic Art caves. There areńt that many great cafes for food, but acceptable. The beds are very comfortable, breakfast buffet is handled such that safety is paramount and has a few items missing from others. There are not many options in the area so and is a great option. Staff very helpful. Concierge is great!
Comment from Hotel Management
27 Jul 2021 by Iñaki Bedia - Sales, marketing and RRPP Dptm, Hotel Management
Dear Robert. Thanks a lot for your rate and comments about your stay in our hotel. Of course we're glad to see you in the future and take care of your wellnes. See you soon and best regards. Iñaki Bedia - Sales, marketing and RRPP Dpt.
by A verified traveler
Posted 3 Oct 2019
The spa was extraordinary. The town was beautiful. If going to the caves, drive ,the walk is too steep.
by John from London
Santander stopover
Posted 29 Jun 2016 on HotelsNice location for a stopover the hotel is nice but a bit lacking in atmosphere.
