Ratings based on 56 Verified Reviews
1.9 Room cleanliness
2.4 Service & staff
1.9 Room comfort
1.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 6 Jun 2021
Reserved a room. Checked in at the front desk to find no rooms available. Waste of $100.
by A verified traveler
Posted 3 Feb 2019 on Hotels
Room not clean, no towels. Heater worked
Comment from Hotel Management
19 Feb 2019 by Patrick, Hotel Management
I'm so sorry! We are remodeling and are still working the kinks out? Please give us another chance when traveling in Pueblo?
by A verified traveler
Should be called “Last Resort” Inn&Suites
Posted 29 Jun 2018I usually have pretty low expectations when visiting low-end motels, plus it normally doesn’t bother me. But this poor little motel... the staff are very nice and accommodating, but they really have their work cut out for them renovating that whole building. It looks and feels like a trap house.
by A verified traveler
Posted 1 Jun 2018
I booked a ticket to find out later that it was doubled because of my pets. I cancelled immediately after booking and they wouldn’t refund my money. Staff was completely unprofessional.
by do not stay here! from pueblo colorado
Worse place to stay!
Posted 2 Feb 2018 on HotelsThe managers were rude and even sold my room before i even got there and i paid a reservation! The man answered the phone from a phone in the lobby. he said they didn't have any rooms for the night and i told him i had a reservation. he said check in was 2 and i told him its 3 am and i have a reservation. he told ne he sold all the rooms they sold out. so i asked did you sell my room? the lady grabbed the phone and yelled we don't have any rooms! then hung up! what's worse is when i walked in the lobby, there was a hobo sleeping on the lobby couch! the room is falling apart as you coming in. There is holes in the walls and a very loud club down a couple building down.
by Kenneth
Worst motel I have experienced
Posted 27 Dec 2017 on HotelsPlace was very ran down, only thing good was clean sheets, holes in walls and ceiling.deapes dirty and torn. Never stay at this place.
Comment from Hotel Management
3 Jan 2018
We are working hard to clean the rooms. we patch all the holes we find. this place is a work in progress. I am sorry that your stay was so terrible, but if you would let us know what is so wrong we could have fixed it so you can feel better about your stay.
by A verified traveler
Posted 25 Nov 2017 on Hotels
The hotel was very dirty and very dangerous. Sliding glass door locked from the outside, floor hadn't been vacuumed in a while, broken windshield, glass covered the parking lot, staff was in very dirty clothes. I could not stay more than 5 minutes.
by A verified traveler from Evergreen, CO
Dangerous and Dirty
Posted 1 Oct 2017
Pros: NothingEverything. Tear it down.
Cons: Everything. Check in was slow, computers were slow. NO remote for the TV - they had to go into a room to get one and the room was occupied!
In a run-down part of town. No locks on exterior doors and the lock on my room had been duct-taped back in place. No lock or latch on the sliding glass door to interior years. door secured with a stick. Room was not clean - carpet in terrible condition and smelly. Stains on the sofa. Very bad odor in the room and hall way. I didn't feel safe.
Comment from Hotel Management
19 Nov 2017 by Cliff, Hotel Management
I apologize that you felt unsafe, as we have had no problems here. Your lock was NOT taped in place, it was secure, although I understand that it may not have appeared that way - the tape was there to allow wood putty to set up properly. We are in an older part of town, the fire department wants the common areas accessible. Further, we are remodeling and haven't gotten through all of the rooms. I appreciate your feedback. Perhaps you would have been more comfortable at a higher-dollar establishment in another part of town.
Had these concerns been brought to my attention, we would have found a more suitable room for you. Best Wishes.
by Paul
Gross
Posted 20 Sep 2017 on HotelsDead roaches smashed on the wall, not hot water in the morning, cruddy area of town, no locks on exterior commons areas, lock to room sketchy.
by A verified traveler from New Mexico
Worst Hotel
Posted 17 Sep 2017Worst hotel I have ever experienced!! This hotel looked nothing like the pictures. When we got to the room it was filthy smelled like mold and water came out brown when I turned on the sink. Ultimately my girlfriend and I ended up leaving to find another hotel to stay in.I am truly surprised that hotel sites even feature this hotel on their website. Do not stay here no matter good the price sounds you will regret it!
