Ratings based on 987 Verified Reviews
4.0 Room cleanliness
4.0 Service & staff
3.9 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 12 Jun 2024
Air conditioning fan rattled & loud humming kept guest awake all night. Pet charge 150$ reverses at check out. Never had that before. Bathtub had ring. Bathtub floor needs a bleach job. Shower curtain gets floor wet. Front desk is polite however. They should work somewhere else
by A verified traveler
Posted 31 May 2024
Awesome!! Updated, clean, very friendly staff and convenient location.
Comment from Hotel Management
4 Jun 2024 by Heather Palma, General Manager, Hotel Management
Thank you for taking the time to share your experience with us. We are happy that you found our hotel awesome, updated, clean and very friendly staff. We are happy to hear your stay was awesome and have shared your remarks with the staff, they are very encouraged by your remarks!
by A verified traveler
Posted 6 May 2024
Comment from Hotel Management
18 May 2024 by Heather Palma, General Manager, Hotel Management
Thank you for sharing a review regarding your stay. We appreciate the 5/5! We hope you choose Microtel Inn & Suites By Wyndham Pueblo-Southgate for your future lodging needs.
by A verified traveler
Posted 1 May 2024
They still do not have automatic front doors, and it is very difficult to enter with luggage or luggage cart.
Comment from Hotel Management
6 May 2024 by Heather Palma, General Manager, Hotel Management
Thank you for taking the time to share your experience with us. We appreciate your business and feedback.
by A verified traveler
Posted 30 Apr 2024
Comment from Hotel Management
28 May 2024 by Heather Palma, General Manager, Hotel Management
Thank you for sharing a review regarding your stay.
by A verified traveler
Posted 28 Apr 2024
The price was great compared to ALL other hotels.
Comment from Hotel Management
6 May 2024 by Heather Palma, General Manager, Hotel Management
Thank you for taking the time to share your experience with us. We appreciate your business and feedback.
by A verified traveler
Posted 26 Apr 2024
Not impressed. Building nice, but neighborhood sketchy (homeless, seedy bars & hotels nearby). Staff nice enough when approached, but didn't even look up when you came through. Breakfast limited (only eggs were boiled eggs in sandwich bags; no bacon or sausage). Matress sagged in the middle (other guests
said theirs were too.) Booked mini suite with a sink, fridge, and dinette seating: dining chair had mystery stains all over, fridge froze everything (on setting 1, 5, and 9), cabinets and drawers, but no dishes or utensils. Only cleaned rooms on 3rd day of stay so I wonder how often anyone stays long enough to actually get their room cleaned. Work station consited of an empty desk. Staff explained the computer and printer were removed because "someone stole our hard drive." probably won't be back or recommend to others.
Comment from Hotel Management
6 May 2024 by Heather Palma, General Manager, Hotel Management
Thank you for taking the time to share your experience with us. We are saddened that the neighborhood negatively impacted your stay. That, unfortunately, is beyond our control. We appreciate you reporting these issues so we have the opportunity to correct them.
by A verified traveler
Posted 20 Apr 2024
the check in was pleasant, good vibes & she was very sweet. the room & everything was clean .. the only down side was that the heater did not want to turn on at all at all .. & it was softly blowing cold air … it was freeeezing .
Comment from Hotel Management
25 Apr 2024 by Heather Palma, General Manager, Hotel Management
Thank you for taking the time to share your experience with us. We are happy that the check in was pleasant with good vibes. We especially like that the room and everything was clean. I have addressed the heater issue with maintenance so they did fix that unit, thank you for reporting that to us. We appreciate your business and your feedback.
by A verified traveler
Posted 7 Apr 2024
Great stay
Comment from Hotel Management
10 Apr 2024 by Heather Palma, General Manager, Hotel Management
Thank you for submitting a review regarding your stay. We are happy to hear that you had a great stay. We hope you choose Microtel Inn & Suites By Wyndham Pueblo-Southgate for your future lodging needs.
by A verified traveler
Posted 6 Apr 2024
Convenient, quiet, plenty of parking
Comment from Hotel Management
10 Apr 2024 by Heather Palma, General Manager, Hotel Management
Thank you for taking the time to share your experience regarding your stay. We are happy to hear that you our hotel was convenient, quiet and plenty of parking for your use. We hope you choose Microtel Inn & Suites By Wyndham for your future lodging needs.
