Ratings based on 760 Verified Reviews

4.4 out of 5
77% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted 23 May 2024
Nice hotel
Comment from Hotel Management
24 May 2024 by AT YOUR SERVICE, Hotel Management
THANK YOU FOR YOUR COMMENTS!
1 out of 5
by A verified traveler from mexico

Posted 24 Mar 2024
I just bought an executive suite and they did not wanted to give that one because they said that is not for dogs but a single one very small, I just said no!!! I am not going to accept it so they gave me the room 214 instead of something horrible! The 118 I really recommend to people NOT TO ACCEPT IT. It is small dirty without water service at the toilette (they said it was going to be fixed once people inside!) the staff at the front desk the WORST including the coward female manager that never came out but her subordinates. I REALLY TELL YOU! Do not Go To that hotel I mean IT IS MOT A MARRIOT !!!! In the facts!
Comment from Hotel Management
28 Mar 2024 by AT YOUR SERVICE, Hotel Management
Thank you for your comments Ms Claudia. We will of course take in your comments into account for better stays and experience.
5 out of 5
by A verified traveler from Myrtle Beach

Posted 18 Dec 2023
Amazing gardens
Comment from Hotel Management
7 Jan 2024 by AT YOUR SERVICE, Hotel Management
ESTIMADA HUÉSPED! GRACIAS POR SUS COMENTARIOS, NOS AYUDA MUCHO MEJORAR LA EXPERIENCIA DE NUESTROS HUESPEDES. ESPERANDO VERLA DE NUEVO EN SU CASA!
5 out of 5
by A verified traveler

Posted 17 Dec 2023
Comment from Hotel Management
7 Jan 2024 by AT YOUR SERVICE, Hotel Management
ESTIMADA HUÉSPED! NOS GUSTARIA LEER SUS COMENTARIOS ACERCA DE SU ESTADÍA, NOS AYUDA MUCHO MEJORAR LA EXPERIENCIA DE NUESTROS HUESPEDES. ESPERANDO VERLA DE NUEVO EN SU CASA!
4 out of 5
by A verified traveler

Posted 8 Dec 2023
Comment from Hotel Management
13 Mar 2024 by AT YOUR SERVICE, Hotel Management
Gracias por tomarse el tiempo de calificarnos, agradeceremos nos apoye con sus comentarios para poder mejorar nuestro servicio y brindarle una mejor experiencia en su próxima visita, saludos cordiales.
4 out of 5
by A verified traveler

Posted 5 Nov 2023 on Hotels
Comment from Hotel Management
9 Nov 2023 by Sr. Jesus, Hotel Management
¡¡¡Gracias por sus comnetarios!!
5 out of 5
by A verified traveler

Posted 19 Oct 2023 on Hotels
Comment from Hotel Management
21 Oct 2023 by AT YOUR SERVICE, Hotel Management
GRACIAS POR SU PUNTUAJE!
5 out of 5
by A verified traveler

Posted 24 Jul 2023 on Hotels
Comment from Hotel Management
26 Jul 2023 by AT YOUR SERVICE, Hotel Management
Gracias por compartir su experiencia
2 out of 5
by A verified traveler

Posted 21 Jul 2023
Comment from Hotel Management
11 Aug 2023 by AT YOUR SERVICE, Hotel Management
Estimado huésped! Nos gustaría que nos compartiera sus comentarios sobre su estancia con nosotros, ya que con su retroalimentación podamos mejorar en nuestro servicio para cumplir con las espectativas de nuestros huéspedes!
5 out of 5
by A verified traveler

Posted 19 Jun 2023 on Hotels
Comment from Hotel Management
23 Jul 2023 by Edith Pérez R. Gte. de Recepción , Hotel Management
Estimado Gilberto Adrian Gracias por su valoración, deseamos nos visite pronto , siempre que sus viajes de placer o de negocios lo traigan a esta bella ciudad.