Ratings based on 154 Verified Reviews

3.9 out of 5
100% of guests recommend
4.3 Room cleanliness
4.1 Service & staff
3.9 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler

Posted 15 Apr 2024
Malísima atención , no hay agua en la habitación, tiene uno que bajar al loby para tomar agua, el baño sucio, demasiado moho en paredes y piso habitación muy pequeña una mala experiencia.
1 out of 5
by A verified traveler

This traveler left a rating score only Posted 13 Apr 2024
1 out of 5
by A verified traveler

Posted 14 Aug 2023
Worst experience when you get to the property and you are told that there is not any booking on your name! Disappointed
Comment from Hotel Management
3 Oct 2023 by Hotel Teresita, Hotel Management
Hola Francisco de antemano agradecemos tus comentarios y el haberte hospedado en Hotel Teresita. Para nosotros tu opinión es muy importante ya que nos ayuda a ser mejores en nuestro servicio. Nos comprometemos en dar seguimiento a las observaciones que nos hace para lograr un mejor servicio. Saludos.
1 out of 5
by A verified traveler

Posted 14 Aug 2023 on Hotels
Comment from Hotel Management
3 Oct 2023 by Hotel Teresita, Hotel Management
Hola Jorge: de antemano agradecemos tus comentarios y el haberte hospedado en Hotel Teresita. Para nosotros tu opinión es muy importante ya que nos ayuda a ser mejores en nuestro servicio. Nos comprometemos en dar seguimiento a las observaciones que nos hace para lograr un mejor servicio. Saludos.
3 out of 5
by A verified traveler from FOOTHILL RANCH

Posted 15 Apr 2023
Very clean, price is right, nice staff but very noisy at night.
5 out of 5
by A verified traveler

Posted 27 Oct 2022
ok, all its ok
Comment from Hotel Management
27 Oct 2022 by ., Hotel Management
Hola Gabriela, agradecemos tu preferencia y tus comentarios.
5 out of 5
by A verified traveler

Posted 7 Jun 2022
Great service since we did our check in . Will definitely come back.
Comment from Hotel Management
9 Jun 2022 by ., Hotel Management
Hello, we appreciate your preference and your comments.
4 out of 5
by A verified traveler

Posted 19 May 2021 on Hotels
Near all, clean place, water dispenser in the lobby was a plus!
Comment from Hotel Management
23 May 2021 by ., Hotel Management
Hello Claudia, thank you for your preference and your comments.
4 out of 5
by A verified traveler

Posted 2 May 2021
It's located great, just at 1 block from the Cathedral of Puebla, the hotel is perfectly clean and the staff really make you feel at home, stairs and elevator perfrctly located, the rooms are small but perfect for sleep, take a shower and go out to walk the beautiful Puebla, the only areas to improve is the noise because some of the hosts put the TV so loud and the beds that are quite hard, i got a back ache for the hard mattress, besides that Hotel Teresita is a great Hotel to stay
Comment from Hotel Management
4 May 2021 by ., Hotel Management
Hello, we appreciate your preference and your comments, we will work on the comments you have made to provide a better service.
4 out of 5
by A verified traveler

Pleasant stay

Posted 26 Mar 2021 on Hotels
Our stay was fine, the room was small but comfortable and the staff are very friendly. The only issue we had was the noise: recommended to bring earplugs with you!
Comment from Hotel Management
2 Apr 2021 by ., Hotel Management
Hello, dear Jennifer, we appreciate your preference and we will take your comment into account.