Ratings based on 170 Verified Reviews

3.9 out of 5
68% of guests recommend
3.9 Room cleanliness
4.0 Service & staff
3.7 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 14 Nov 2023 on Hotels
5 out of 5
by A verified traveler

Posted 23 Jun 2023
Excelente
1 out of 5
by A verified traveler

This traveler left a rating score only Posted 21 May 2023 on CheapTickets
3 out of 5
by A verified traveler

Its good for one night stay.

Posted 23 Oct 2022 on Hotels
The hotel is ok overall, it was clean and comfortable. They could improve things like curtains because they only have one super thin and clear curtain and the window is to the street so they light was coming in all night, a bit noisy because of this. Unfortunately we stayed on a night of a big concert in town (not sure what kind) so all night there was drunk people knocking on their doors to get in the room but you can hear them talking and laughing.
3 out of 5
by A verified traveler

Cheap but Puebla has much better

Posted 9 Aug 2016 on Hotels
I was given a basic room instead a superior room as I had reserved and paid for. That meant we had a tiny double bed which was difficult to sleep in when the room was so unbearably hot. The main hotel roof is made of glass making the whole place into a greenhouse. Add to this that on the Friday and Saturday nights kids were running around screaming until midnight, it is not a great hotel for a good night's sleep. The wifi is awful, seriously unusable. The only good points were that the room was clean, there is a supermarket very close and the CAPU bus station is a 2 minute walk away.
4 out of 5
Recommended
for Business Travelers
by A verified traveler from Guadalajara, MX

Posted 14 Mar 2016
Pros: The staff was friendly and helpful
Cons: Coffee, tea, and water available in lobby. Maybe a continental breakfast offering.
Location: Close to public transportation
Quiet, comfortable and roomy bed, good location to public transportation
3 out of 5
by A verified traveler

convenient location next to bus terminal

Posted 30 Jan 2016 on Hotels
This was an OK hotel if you want some place clean to stay the night that's conveniently located in front of the main bus terminal.
4 out of 5
by Miguel from Los Angeles

Affordable, clean, and friendly.

Posted 19 Jul 2015 on Hotels
I just needed a place to stay for the night before headinG out for work the next day. Hotel granada was great because it's affordable, clean, and the staff is very friendly and accommodating. Additionally, I was surprised by how good breakfast was. Sure the hotel has and is undergoing remodeling but it felt safe and it was a great place to stay. If you can bring your own pillow because the ones at the hotel are very firm.
3 out of 5
by tony from dundee

nice place

Posted 29 Jan 2015 on Hotels
good value for the money
5 out of 5
by A verified traveler

Posted 23 May 2024
Solo requiere aire acondicionado, lo demás está bien