Ratings based on 347 Verified Reviews

3.4 out of 5
58% of guests recommend
3.5 Room cleanliness
3.5 Service & staff
3.1 Room comfort
3.1 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 7 Apr 2024
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 17 Feb 2024
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 9 Oct 2023 on Hotels
2 out of 5
by A verified traveler

Posted 3 Aug 2022
There. Was. Jaír. From other people. Bathroom not. Clean. Smell. Dury. Am very disapoited
3 out of 5
by A verified traveler

Posted 22 Aug 2021
Very clean room but shower head was not working.
3 out of 5
by A verified traveler from New York

Posted 12 Mar 2020
Friendly staff. Endless stairs bec. there is no elevator. Mattress like a rock and pillows made up of different pillow fillings.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 11 Mar 2020
3 out of 5
by A verified traveler

Posted 10 Sep 2018
Wifi was good, hot water was nice. Hotel is very dated & needs repair. Location is good. You will need earplugs because you can hear everything from other rooms even with the window closed. Honking of cars. Bed was not comfortable. Breakfast is a joke. Instant coffee put into a dispenser. Pre-toasted bread. I did not know you can even buy it this way! I stayed 2 nights & each time I had to ask for 'breakfast' as they keep things locked. Having water available to refill your own bottle was good. I will try a different hotel but this is ok in a pinch. Check in was easy.
4 out of 5
Recommended
for Everyone
by A verified traveler

Great location and price

Posted 14 Feb 2018 on Ebookers
Pros: Price, location, kind staff, spacious rustic room.
Cons: Bathroom ceiling could do with a re-paint (only due to moisture from shower)
Location: Very central, everything you need within a minute's walk.
Stayed one night in Puebla and got a bargain room here. The location was ideal given I didn't have long there - only one block from the main square making it easy to just dump my bags and head out to explore. Plenty of restaurants, shops and bars in the surrounding streets. The room (interior - quieter) was spacious and comfortable, simply furnished and decorated in a rustic style. Bathroom had good water pressure and hot water. No English TV channels but not important for 1 night and at that price. Good wifi and even a simple breakfast the next morning. Nice staff, who managed to cope with my only basic Spanish! The hotel asks guests to be quiet after 9pm, so I got a great night's sleep.Great price for for a central stay.
5 out of 5
Recommended
for Everyone
by A verified traveler from Chicopee, MA

Nice hotel close to Catedral

Posted 26 Dec 2017 on Orbitz
The hotel does not have elevator, but that is not a problem because the hotel itself is very nice. The room was very quiet and comfortable. The people in the front desk were very nice.