Ratings based on 540 Verified Reviews
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 25 May 2024
Liked swimming.
by A verified traveler
Posted 29 Feb 2024 on Hotels
Comment from Hotel Management
4 Mar 2024 by Holiday Inn Puebla Finsa, Hotel Management
Buen día Hoi, gracias por su sincera calificación, esperamos que haya disfrutado su estancia, ¡saludos!.
by A verified traveler
Posted 10 Dec 2023
Comment from Hotel Management
23 Feb 2024 by Holiday Inn Puebla Finsa, Hotel Management
Buen día Noel, gracias por su sincera calificación. Esperamos verlo pronto nuevamente, que tenga un excelente fin de semana.
by A verified traveler
Posted 1 Dec 2023
Wonderful hotel and staff.
it is difficult to get there
Heavy and noisy traffic around .
Comment from Hotel Management
10 Jan 2024 by Holiday Inn Puebla Finsa, Hotel Management
Hello Wasin, thank you for your comment, we will make sure to provide you with a better service on your next visit. It was a pleasure to assist you, see you soon!.
by A verified traveler
Posted 21 Oct 2023 on Hotels
Comment from Hotel Management
23 Oct 2023 by Holi Finsa, Hotel Management
Muchas gracias por su amable calificacion, esperamos verle pronto.
by A verified traveler from Mexico
Posted 9 Oct 2023
at teh reseption at teh moment of teh check out, the person did notgeive me the recip, and I was distracted, and did not ask for it, can you help me to receive the receipe pay in full?
Comment from Hotel Management
16 Oct 2023 by Carmen, Hotel Management
Buenas noches Jose. Una disculpa por el inconveniente. No tenemos un correo electrónico registrado para poder enviárselo. Nos puede escribir a: recepcion@hinnpuebla.com.mx para poder compartírselo. Le agradecemos mucho su visita y esperamos tenerlo de vuelta con nosotro pronto.
by A verified traveler
COLD place with no heating
Posted 31 Jul 2023 on HotelsNo heating (thermostat was locked, technician came and unlocked it but air always came out COLD, in the end they admitted it is just not equipped to heat, BEWARE!). No bathrobes or slippers available. Limited and out of reach electric plugs.
by A verified traveler
Posted 7 Jun 2023 on Orbitz
The hotel is located in an amazing spot since it avoids most of the traffic of the city while also enabling quick connections to the inside part of town. Staff, facilities and amenities are definitely top rated.
Comment from Hotel Management
12 Jun 2023 by Holi Finsa, Hotel Management
Thank you for your comments. We really appreciate it. We hope to see you soon.
by A verified traveler
Posted 27 May 2023
Comment from Hotel Management
8 Jun 2023 by Recepción HIFP, Hotel Management
Gracias por su visita.
by A verified traveler
Posted 19 Apr 2023 on Hotels
Comment from Hotel Management
20 Apr 2023 by Equipo Holiday Inn Finsa, Hotel Management
Gracias por visitarnos. Saludos.
